Reset Team Member

2 weeks ago

Singapore RESET WELLNESS PTE. LTD. Full time

**Reset Team Member**:

- Location: Trifecta (somerset), Singapore _
- Employment Type: Full-time / Part-time _
- Reports to: Reset Space Manager _

**About Us**:
Reset is a premium recovery space designed to help people recharge through modern wellness rituals like sauna, ice baths, and hot baths. Located at Trifecta Somerset, we blend health with social energy — where self-care meets a lifestyle. We're building a team that reflects our values: warm, attentive, and passionate about creating standout experiences.

**The Role**:
As a **Reset Team Member**, you’ll be the heartbeat of our space — ensuring our facilities are spotless, our guests are welcomed warmly, and everything runs smoothly behind the scenes. Whether you’re handing someone a fresh towel, checking the sauna temperature, or simply offering a friendly smile, your work directly impacts our guests’ well-being and comfort.

**Key Responsibilities**:
**Facility Cleanliness & Operations**
- Maintain cleanliness of all areas: sauna, ice bath, hot bath, locker rooms, and common spaces.
- Monitor and clean water features, ensuring proper hygiene, temperature, and presentation.
- Sanitize surfaces and ensure all areas are guest-ready at all times.

**Towel & Supplies Management**
- Oversee towel circulation: distribution, collection, and laundry coordination.
- Keep stock of clean towels and restock when necessary.

**Guest Experience & Front Desk**
- Greet guests warmly and assist with check-in.
- Handle questions about our space, services, and packages.
- Resolve basic concerns, escalating more complex issues to the manager.

**Facility Monitoring**
- Check sauna and bath temperatures throughout the day.
- Report malfunctions or safety concerns promptly.
- Assist with minor upkeep tasks as directed.

**Team Collaboration**
- Work closely with fellow team members to deliver a seamless guest experience.
- Participate in team meetings and contribute ideas for service improvement.

**Who You Are**:

- Friendly, responsible, and eager to create positive energy.
- Detail-oriented with a strong sense of cleanliness and presentation.
- Team player who communicates clearly and respectfully.
- Comfortable with basic tech (e.g., point-of-sale and facility software).
- Able to perform light physical tasks (e.g., lifting towels, moving supplies).
- Prior experience in customer service, wellness, or hospitality is a plus.

**Work Environment**:

- You'll be active and on your feet in various temperature-controlled environments (sauna, cold pool, etc.).
- Must be available for shifts including weekends and holidays.

**What We Offer**:

- Competitive pay
- Access to Reset’s wellness facilities
- Professional growth opportunities
- A fun, youthful team culture

**How to Apply**:
Send us your resume and a short cover letter telling us why you’re a great fit for the Reset team.

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