Guest Services Host Intern

Company

Merlin Entertainments Singapore Pte. Ltd
- merlinentertainments.biz

Designation

Guest Services Host Intern

Date Listed

21 Nov 2024

Job Type

Entry Level / Junior Executive
- Intern/TS

Job Period

Flexible Start - Flexible End

Profession

Entertainment

Industry

Arts / Entertainment / Recreation

Location Name

40 Imbiah Rd, Singapore 099700

Address

40 Imbiah Rd, Singapore 099700

Map

Allowance / Remuneration

$800 - 1,500 monthly

Company Profile

**A job with Merlin Entertainments isn’t like a job anywhere else.**

With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases.

We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic.

But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

**The world’s second largest entertainment company** is on the hunt for a highly-motivated and fun-loving Guest Experience Host for Madame Tussauds Singapore (based in Sentosa).

Where else can you interact with A-List celebrities, sporting legends, political heavyweights, and historical icons?

Our wax figures are only half the story. It's the people who work here that really make our experience come alive, and every visit a day to remember.

We are looking for friendly and enthusiastic people who have a passion for delivering excellent guest service and thrive in a fast-paced environment. Come join our Guest Services team today

**Job Description**:
**Internship Opportunity at Madame Tussauds Singapore**

**About the Role**: Are you ready to start your journey in the entertainment and tourism industry? As a **Guest Services Host Intern** **at Madame Tussauds Singapore**, you'll play an integral role in delivering unforgettable guest experiences and supporting day-to-day attraction operations. From welcoming visitors to assisting in the gift shop, every day brings exciting challenges and opportunities to grow.

**Key Responsibilities**:

- Greet and assist guests at admissions, processing ticket sales efficiently.
- Restock and manage merchandise at the gift shop and sales counters.
- Help guests capture memorable snapshots and answer their questions about the displays.
- Actively promote and upsell souvenirs and tickets for all experiences.
- Operate and monitor our interactive experiences, including the 4D cinema show, boat ride, and F1-themed VR game.*
- Ensure cleanliness and uphold health and safety standards across the attraction.
- Our comprehensive training program will provide all the support you need to excel in these duties

**What We’re Looking For**:

- A friendly and enthusiastic individual with a “can-do” attitude.
- Strong communication skills and a passion for interacting with people from around the world.
- A keen interest in delivering exceptional guest service.
- Availability to work flexible hours, including weekends and public holidays.
- Previous experience in customer service or retail is a bonus but not required.

**Internship Details**:

- Stipend: SGD $800 per month.
- Duration: Flexible internship period of 3 to 6 months.
- Work Schedule: Regular day shifts (9:30 AM - 6:30 PM / 10:30 AM - 7:30 PM).

**Why Join Us?** We believe that an internship should be as rewarding as it is educational At Madame Tussauds Singapore, you’ll enjoy:

- Daily Meals: Complimentary lunches provided during your shifts.
- FREE Transport to Sentosa: Via cable car, so you can commute in style
- Exciting Work Culture: Be part of a team that values fun and collaboration.
- Merlin Magic Pass: Free entry for you and your guests to any Merlin attraction worldwide, including LEGOLAND Malaysia.
- Sentosa Islander Partner Membership: Unlock exclusive discounts across Sentosa Island.
- Professional Development: Gain valuable hands-on experience in tourism, guest service, and operations.

**Hear from Our Team**: “I started as a Guest Experience Host at Madame Tussauds Bangkok and have since grown with Merlin Entertainments. Joining Madame Tussauds Singapore allowed me to further develop my skills and work alongside an amazing team. Merlin’s culture is truly inspiring, and I’m proud to be part of this global family” - **Nattapon Triyapornkul (Jerry), Assistant People Manager**

Ready to Make Your Mark? If you’re passionate about creating magical moments for our guests and want to kickstart your career in the tourism industry, we’d love to hear from you

Equal Opportunities: At Merlin Entertainments, diversity is at the heart of everything we do. We are committed to providing equal opportunities and fostering a fair and progressive workplace.

Application Instructions