Guest Relations Officer

5 days ago


Islands District, Singapore Shangri-La Rasa Sentosa, Singapore Full time $40,000 - $80,000 per year

We are looking for a Guest Relations Officer to join our team

As the Guest Relations Officer, we rely on you to:

  • Enhance guest relations and loyalty scores
  • Provide support to ensure a smooth and efficient Guest Relations Operation
  • Handle all guest requests in a timely, professional, and efficient manner
  • Provide all-rounded guest services such as checking in and out
  • Contribute towards a memorable hotel experience for all guests

We are looking for someone who:

  • Preferably has relevant hospitality experience, preferably in the hotel/resort environment
  • Has strong guest communication and engagement skills, with exposure to interacting with both international and domestic travelers, as our resort is an international destination
  • Has experiences in guest loyatly program
  • Wiling to do shift work

We Offer

  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now


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