Supplier Performance Management

Location: Singapore, Singapore

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

**Responsibilities**:
Continuous Improvement
- To manage the continuous improvement, put in place the Thales best practices, including lean manufacturing, with his/her suppliers
- Responsible for the deployment of corrective and preventive action plans which address process, product, or component alerts from industrial operations, customer line fit manufactures, or the field support organization.
- Act as a conduit to improve the overall interface between Thales and the Supplier, using lessons learned for the continuous improvement of both parties.
- Deploy techniques including Six Sigma, DMAIC or Process Failure Mode Effects Analysis (PFMEA) to identify and evaluate the potential failures of process, prioritize actions to alleviate risk in both Thales and Supplier activities.
- Participate to transverse optimization actions such as Air Supply deployment (internet portal for exchanging data for Purchase Orders and forecasts), specific programs (ramp-up, ramp-down), new KPIs implementations, logistics, etc.

Crisis Mode
- In case of local supply chain crisis, leads the Task Force with his/her network
- In case of Tiger Team at the Group level, can be part of the team

Performance Reviews with Suppliers and reporting
- Organize and conduct the suppliers performance reviews with the Category Buyer
- Monitor and report on a regularly basis the global performance action plan addressing two main topics: quality and punctuality
- Issue and Validate Supplier KPI

Relationships with the global SPM organization
- Support Group initiatives to improve supplier performances for the Group
- Throughout his network, he contributes to the identification of weak signals in coordination with Industry, Engineering, Services, Quality and Procurement departments
- Contribute to the knowledge of the complete Supply Chain starting from the tier one supplier and identify the weaknesses
- May participate to the Thales IPCA Audit (Industrial Process Control Assessment) and support auditors for the closure of the findings

**Requirements**:

- Good industrial background and track record in 2 main domains (5 years minimum) linked to the industry: logistic, manufacturing, industrialization, quality
- Good communication skill written and verbal with all levels of stakeholders.
- Industrial logistic: S&OP process (Sales and Operations Planning), Production Plan, MRP II (Manufacturing Resources Planning), supply chain management
- Product understanding and features
- Technological: manufacturing processes (electronics, mechanical, electro technical, optical, microwaves ) according to the portfolio
- Simple project management notions
- Problems solving: 8D, PDCA (Plan Do Check Act), Ishikawa, 5 Whys
- FMEA: processes, products, industrial logistic
- Lean Manufacturing basics notions
- Notions in ISO EN 9001 and AQAP standards and principles
- Notion of companies organizations and systemic analysis
- Management of projects: organization, coordination, planning, reporting and risk management
- Good technical understanding of the products and their characteristics
- Interactions with a large diversity of actors with different cultures
- Ability to lead or work closely with / within cross-functional teams.
- Pro-activity, team spirit, perseverance, results oriented, senses of urgencies
- Travel is required at least one trip per month