Senior Manager, Contactless and Urban Mobility

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Team Summary**

It all starts with a simple question: how can we make every consumer’s journey faster and easier?

In an era where time is the new currency for consumers - getting around is not just a matter of how, but how quickly and how easily. Our team sees a future in which payment credentials can do more than just pay, it could be a digital key, ticket, fare, or boarding pass. We work with city planners, regulators, urban mobility operators and solution providers to make this vision a reality.

Our team have a suite of framework and services including Visa Mobility and Transport Transaction framework, Visa Ready for Transit, Visa Developer Platform, Visa Offers Program and Visa Token Service to draw from, to help companies customize a solution that fits their unique customer needs. For instance, the APIs available through the Visa Developer Platform could be used with a rewards program to provide eligibility access rights to exclusive offers and benefits or provide predictions for customer wait times at merchant location based on Visa’s transaction intelligence.

And contactless EMV remains the foundation of everything we do.

**What a Senior Manager, Contactless and Urban Mobility Programs, does at Visa**:

- Chip and Contactless Product Technology Development and Support
- Maintain a roadmap on the evolution of Visa’s chip/ contactless specifications and mandates
- Collaborate with global and regional stakeholders to meet the roadmap milestones
- Work with internal and external stakeholders in ensuring that the readiness of the chip ecosystem to support any Visa chip-related initiatives
- Ensure that our clients are compliant with Visa’s business rule and technology mandates
- Introduce and educate internal stakeholders and clients in understanding current and new chip and contactless technologies
- Development and ongoing maintenance of country specific chip and contactless solutions like NCMC in India, Offline Payments in Philippines, and India etc.
- Support the multi-year rollout of the upcoming EMVCo common contactless kernel
- Urban Mobility Implementation
- Lead the rollout of Urban Mobility Programs in the following countries - Australia, India, Japan, Korea, Philippines, and New Zealand
- Analyze problem trends and work with local and global SME in devising long term solutions

**Why this is important to Visa**

With heightened consumer anxiety over commuting in recent times and the challenges in practicing safe social distancing and limiting interaction on journeys - forward thinking transportation providers will be more important than ever in getting cities safely back to work, driving economic growth, and planning for the future of urban mobility.

Visa has the experience and expertise to help cities and transportation agencies accelerate their intelligent travel solutions. In the Asia Pacific region, Visa is involved in over 80 Urban Mobility projects that look to enable or expand contactless payments in their transportation systems and is currently helping several cities to accelerate their contactless capabilities—so that customers can enjoy an expedited payment experience when riding the public transport. As we support the immediate recovery of urban mobility around the globe, Visa is committed to improving fare collection systems that benefit the long-term health of cities through reliable, safe, and convenient payment options. You, in your role, will be a key contributor to take this vision forward.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**Qualifications**:
What you will need:

- A minimum of 10 years’ experience in payments or related industry
- 3-years of in-depth experience working with EMV Chip technology
- Good understanding of payment networks or payment processing systems
- Be self-motivated, and demonstrate the ability to influence and comm