Chef/stall in Charge

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

DESIGNATION : Chef/Stall In Charge (Tiong Bahru Plaza)

RESPONSIBILITIES

The _Stall Supervisor or In-charged (IC), Shi Hui Yuan_ is akeyposition tolead and to manage the day-to-day F&B operations.

The key responsibilities will include supervising &preparing meals according to a prescribed system, preparing ingredients, adhering to the in-store menu, serving guidelines and following food health and safety procedures.Other duties include staff scheduling, plan daily activities, assign cooking & service tasks to fellow co-workers and to ensure high quality food delivery in a fast-paced environment.

You will work very closely with the Operations Managerto run and grow the stall operations.

**KEY RESPONSIBILITIES**:
Supervision Duty
- Manage staff & scheduling once a month or fortnightly
- Organize preparation work to be completed within the day
- Lead by example
- Churn out sales report accordingly to POS data
- Harmonize good relationship amongst stall colleagues, HQ staff and suppliers
- Ensure food safety & work safety guidelines
- Proper knowledge of food storage guidelines
- Supervise and monitor colleague performance
- Able to multitask, prioritize & manage time efficiently
- Physically fit to lead & manage team members

Food Preparation
- Prepare food ingredients& meals based on established recipes
- Perform frying, braising and blanching of food ingredients
- Observe strictly & to enforce food safety & hygiene practices
- Set-up relevant stations for service hours
- Communicate with expeditor/cashier on finished product
- Able to work independently during preparation hours

Quality Assurance
- Adhere to prescribe menu & serving guidelines such as food portioning & presentation
- Ensure the food quality standard for dine-in, delivery and take-away (or Pick-up) are consistent and of the highest serving quality;
- Conduct regular monthly store and / or concept audits and ensure that SOPs are being adhered to;
- Conduct regular checks on food safety, hygiene and kitchen equipment maintenance.

Cashiering
- Take food orders from customers accurately and with a positive attitude
- Key in customer’s orders into POS
- Engage with customers in a friendly manner
- Good knowledge of the menu, with the ability to make suggestions
- Ensure customer receives their meals and take action to correct any issues
- Rotate with assigned colleagues on cashiering and service
- Collect payments from customer
- Deposit cash into Company’s assigned bank account on alternate days/weekly depending on company policy

Others
- Sanitizing of workstations
- Willing and able to operate mobile devices like 3rd party delivery platform gadget (egFoodpanda)
- Ordering of food ingredients on a dailybasisfrom approved suppliers
- Monthly inventory count

**Professional Requirements**:

- Possess Basic Food Safety & Hygiene Certification
- Work in F&B operations for at least 5-years
- Previous working experience in a team environment & various Chinese/local cooking method preferred.

**Other Preferred Competencies**:

- Possess initiative
- Supervisory know-how
- Customer-centric work attitude
- Energetic and high level of integrity

QUALIFICATIONS
- Possess Basic Food Safety & Hygiene Certification
- Work in F&B operations for at least one (1) year & above
- Previous working experience in a team environment & various Chinese/local cooking method

OTHER INFORMATION

Working location-Tiong Bahru Plaza

Operating outlet 10am - 10pm, rotating 8hours shift

What's app/call
- 81880535