Sr. Gcr Cross Specialist Sa, Worldwide Specialist

10+ years of experience in the design, implementation and operation of complex systems Experience leading complex, large scale, IT/technical/engineering programs Demonstrated ability to think strategically about business, product, and technical challenges A solid understanding of the cloud computing business model Experience in following areas: compute/network/storage/database/analytics Experience in a senior customer facing role Bachelor's degree in computer science, technology or engineering Strong verbal and written communications skills and ability to lead effectively across organizations

Job summary

Job summary

Amazon Web Services (AWS) is a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of enterprise, government and start-up business and organizations in over 190 countries around the world. Launched in 2006, Amazon Web Services officially began offering developer customers access to web services - now widely known as cloud computing - based on Amazon’s own back-end technology platform.

Using AWS, developers and businesses across all sizes can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. The team at AWS is committed to providing developers and businesses with tools and services to make their business agile and more efficient.

Do you have a unique combination of deep technical knowledge, business acumen and strong interpersonal skills? Do you like helping organizational leaders think through how to secure services in the AWS Cloud? Do you want to be part of the business development team helping to establish Amazon Web Services as a leading technology platform?

As a Specialist Solutions Architect within Amazon Web Services (AWS), you will be a trusted advisor to your customer. You will leverage your program management and technical expertise to understand your customer's business and strategic goals, work with business development, solutions architecture and Service teams, provide prescriptive guidance, based on AWS best practices, to guide them through the obstacles.

Key job responsibilities
- Evangelism - Provide thought leadership to customers & tech communities around cloud computing, making the case that workloads are more secure in the cloud. Represent AWS as an industry authority, influencing industry.
- Expertise - Collaborate with AWS Service team, GCR Specialist Organization, training, and support teams to help customers and partners learn and propose secure architectures. Become a trusted advisor, affecting policy and security standards for running workloads in Cloud
- Technical Content Creation - Create reusable assets that remove friction and decrease time to value for customers
- Insights - Work with AWS engineering, support, and Service teams to convey partner and customer feedback as input to cloud technology roadmaps
- Representation - Represent AWS GCR SSO at different events by delivering presentations, workshops & hackathons

A day in the life

Work closely with local customer, support and give guidance for their most challenging technical asks.

Work with GCR Service team for fast escalation and get direct support from service team.

Being Ambassador of AWS most innovative features.

About the team

The AWS Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion dollar businesses. Our teams include Business Development, Specialist Sales, and Technical Solutions Architecture.

As part of the WWSO, you’ll provide expertise across the entire life cycle of an AWS customer initiative, from developing PRFAQs for new services to accelerating the adoption of established businesses. You’ll collaborate with Field Sales, Marketing, ProServe, Partner, and Startups to execute go-to-market plans. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as one team.

Our culture is peculiar, inclusive, and innovative. We lead customers to the right solutions at the right time while staying leveraged, escalating quickly, and communicating well.

Experience in a customer-facing, sales-aligned role such as consultant, solutions engineer or solutions architect. + Experience as in-house technical engineers lead. Deep understanding of software development/engineering life-cycle from conception to delivery Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information at the C-suite/VP level Self-motivated problem solver who thrives in a dynamic and customer-focused environment Strong organizational and troubleshooting skills with attention to detail Demonstrated ability to maintain composure in stressful situations, respond to customer needs quickly and effectively, and adaptive to change Highly analytical, technically pro