Services Architect

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

**Working at NTT**

**Essential Functions/Duties**

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge skill/and/or ability required. Duties are not listed in order of priorities, but are expected to be done in a timely fashion unless otherwise instructed. NTT Ltd will provide reasonable accommodations to employees with physical/mental limitations to enable these individuals to perform the essential functions of their jobs.
- Lead the technical sales and discovery process and manage internal functional area resources for support as necessary.
- Conducts deep-dive technical discovery and creates revenue opportunities while effectively managing end-user expectations and deliverables.
- Performs technical writing activities for Scope of Work (SOW) creation, team trainings, and is a key liaison and feedback channel to product development/marketing for competitive intelligence and market trends.
- Develop and execute a solution strategy and business plan that supports product growth
- Oversee aspects of project life cycle, from initial kickoff through requirements analysis, design and serve as a lead as required, to implement the installation, customization and integration efforts
- Analyze, Design, develop, and document overall architecture of customer systems.
- Produce a detailed functional design document to match customer requirements.
- Provide current best practice and 3rd Party solution alternatives as part of the functional design document.
- Develop a deep technical knowledge of assigned product set. Be the ultimate expert across NTT Ltd products and solutions.
- Develop strong relationships with Product Management & Product Architect counterparts.
- Represent Customer and NTT Ltd viewpoints in product scoping, development and design process.
- Think outside of the box to create a strategic vision for serviceable and supportable products.
- Conduct regular team trainings on product, positioning, and solution selling.
- Coordinate and Project Manage Product Launch readiness activities, such as training, build case studies, and conduct team solution exercises
- An understanding of the financial and technical challenges faced with running a modern data center.
- Strong understanding of competitive technologies, competitor positioning, counter-arguments and emerging technologies that could be both cooperative and competitive.
- Work with the Product Development team to ensure NTT Ltd is ready to deliver the products as they are released.
- Be the owner for NTT Ltd documentation, training, process and policy for specific products.
- Respond to functional and technical elements of RFIs (Request for Information ) and RFPs (Request for Proposal).
- Build supportability metrics and product scorecards to drive strategic product discussion with Product Management and Engineering.
- Responsible for participating and successfully completing all companywide mandates/training in a timely manner.
- Complies with all Ethics and professional standards.
- Complies with all corporate and organizational security policies and guidelines.
- Abides by all policies and procedures.
- Performs a myriad of tasks as required and/or assigned.

**Qualifications (Knowledge/Skills/Abilities) Core Competencies**
- Organized and detail-oriented, with project management experience.
- Ability to make administrative/procedural decisions and judgments.
- Demonstrates mutual acceptance and respect of all co-workers.
- Ability to be a team player, works effectively with others with positive cooperation.
- Ability to communicate, both internally and externally, in an effective, timely professional and courteous manner.
- Strong computer skills, including MS Office; Word, Excel, PowerPoint and Visio and Outlook.

**Education and Experience**:
To perform this job satisfactorily, an individual must be able to perform each essential

function satisfactorily. The requirements listed are representative of the knowledge, skills

and/or abilities required in this position. Preferred level of education and experience

necessary to successfully perform the principle responsibilities of this position:

- Bachelor's Degree in Computer Sciences, Engineering or experie