Lead, Distribution Compliance Analytics
2 weeks ago
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
The role requires the individual to:
- Oversee a team that manages reporting, misconduct trend and data analysis for distribution channels.
- Continuously drive greater efficiency in the areas managed by his/her team.
Job Description:
- Ensures that compliance reporting, misconduct trend and data analysis related to distribution channels are completed within stipulated timelines by the team.
- Ensures that thorough analysis is conducted into suspected agency misconduct issues, recommends and ensures appropriate actions are taken to address substantiated undesirable sales behaviour.
- Engages customers and distribution channels to obtain information for a fair and thorough assessment of alleged misconduct.
- Maintains discipline and compliance to prescribed market and business conduct for the distribution channels.
- Be completely competent and conversant with the relevant contents and requirements of applicable regulations, industry standards, Regional Compliance Standards and PACS’ business rules.
- Participates and delivers projects and/or initiatives to meet internal and regulatory requirements and improve internal process efficiencies.
Who we are looking for:
Competencies & Personal Traits
- Effective communicator and influencer
- Effective in problem solving
- Effective in project management and change management
- Good understanding of financial industry, and familiar with insurance operations
- Familiar with FAA and MAS regulations and industry guidelines applicable to insurance industry
Working Experience:
- Preferably at least 2 years of experience with in-depth data analysis and project management
- Experience in data analysis related to insurance sales and/or agent misconduct would be an added advantage
Education:
- Degree in any discipline
- High proficiency in use of Excel and/or data analytics (such as PowerBI, Python)
- Relevant insurance qualifications (such as M5, M9, etc)
Language:
- Strong command of the English language. Ability to speak and converse in Mandarin is added advantage.
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