Admissions Executive

**About the School -**Brighton College (Singapore)**

Brighton College (Singapore) is an exciting place to work, and it is our staff who make our community a vibrant and stimulating environment.

The academic success of the Brighton College Family of Schools is due to excellent, innovative and well-planned teaching. Above all, therefore, we are looking for individuals who foster a passion for learning and who demonstrate an ability and genuine desire to develop pupils and staff to their fullest potential.

The school now has an exciting opportunity for an experienced **_Admissions Executive_** to join our fantastic team.

**About Cognita**

**At Cognita, we know every student is unique. We nurture their distinct personalities and strengths. We support them academically, socially, and emotionally, wherever they are in the world, wherever they’re starting from. And each and every one of our schools is unique too.

We protect what’s special about them, while offering them rich knowledge, opportunities, and best practices. And they get to be part of something bigger. We open their classrooms to the collective wisdom of over 100 schools in 16 countries, ensuring every child gets an education that’s, quite literally, world class.

It’s an individual approach that empowers every school, teacher and student to focus on what they do best and thrive.

**About the role**
The Admissions Executive provides a high level of personalised customer service for prospective families, in support of thegrowth of the school.

**What you will be doing**
- Help drive improvement in all conversion rates of the customer journey and in particular, lead to enquiry conversion rate and timings
- Provide enrolment and student data as needed
- Ensure data is captured accurately and in timely manner on all systems
- Assist to book and conduct tours
- Set up and administer CAT tests as needed
- Other duties as directed by the Head of Admission.
- Support the delivery of a personalised experience (visit or otherwise) for each prospective parent and pupil
- Develop personal rapport with prospective parents and pupils that reflects the Brighton College brand
- Assist the Admissions Manager by gathering as much information on specific needs, background and profile of each parent and pupil, based on the information provided to tailor each visit
- Support the assessment process for each pupil, working closely with the Academic Leadership Team.
- Support the onboarding and orientation process for each family.
- Assisted with the promotion of the school at internal and external events with prospective new parents throughout the year (Open House, Networking, Expat Fairs, etc.).

**_ Who we are looking for:_**
- Degree level qualification preferred
- A minimum of three years sales / customer service experience in a similar or related environment
- High levels of accuracy and attention to detail
- Excellent written and verbal communication skills
- Native-level written and spoken English. Fluent Mandarin speaker is highly desirable
- Outstanding time management and organization skills
- Experience of the school admissions process, preferably in a private education space an advantage
- Experience in use of multiple customer database, CRM tools and digital / online platforms
- Experience in working with clients in a multi-cultural setting
- Passionate about delivering an outstanding customer experience

**Benefits at Cognita**
- Competitive salary depending upon qualifications and experience
- Professional Development

**How to Apply**

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

We believe having a diverse workforce makes us better, smarter and happier and so welcome applicants from all backgrounds, genders, and races. We have an unwavering commitment to being fair and equitable in our recruitment process.

EARLY APPLICATIONS ARE ENCOURAGED, WE RESERVE THE RIGHT TO INTERVIEW AND APPOINT PRIOR TO CLOSING DATE FOR THE RIGHT APPLICANT.