Senior Manager, Health

**Some careers open more doors than others.**

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a **Senior Manager, Health & Wellness.**

**Principal Responsibilities**
- Health & Wellness Solution & Platform Strategy
- As a key member of the Group Health & Wellness Function, this position will help define and deliver the new Health & Wellness Proposition and Platforms across HSBC Life’s markets
- The immediate focus and priority will be for this position to help define the overall Strategy
- for developing and rolling out new Health & Wellness Solutions and Platforms to support HSBC’s overall Health & Wellness Strategy
- This position will be a key member of a small Group Team of Subject Matter Experts, who will drive and own the future strategic direction of the H&W programme and oversee consistent implementation across the wider HSBC Group and markets
- This person will work closely with the various local markets to design the future-state of the Health & Wellness proposition and platform; and support delivery of the proposition within an agreed design blueprint. This person will also be responsible for liaising and collaborating with various other internal functions to support the overall H&W strategy and execution, which includes Group Transformation, Marketing, Product and Actuarial
- Strategy, NextGen Partnerships, Digital as well as with the Bank
- Importantly, this person will also work closely with various Bank functions to develop deeper integration with the bank and linkages with financial wellbeing
- Health & Wellness Solutions and Platform Delivery
- As part of the Group Health & Wellness Team, lead the market expansion of the H&W proposition and platform to subsequent markets. The strategy is to re-use the various platform and solution assets; however, localized to specific market needs to serve their customer’s needs
- This role will collaborate closely with local market stakeholders and various other Group
- Functions; including technology, transformation and Data & Analytics to deliver the H&W solutions into market
- Health & Wellness Blueprint and Architecture
- Responsible for making sure the various H&W related capabilities and new market implementations are developed and executed in line with the overall business and solutions architecture and principles. This will include playing a key role in sponsoring future enhancements and changes through the Design Council
- Strategic Health Partnerships
- In conjunction with NextGen Partnerships, this role will play a leading role in the identification, selection and engagement and contracting of global strategic partners (specifically, telehealth providers and network partners). This will be a combination of existing as well as new strategic H&W related partners. Play a leading role in the ongoing management of the relationships as well as the future evolution and improvement of the proposition
- Ongoing Support and Best Practices
- Work with the local markets to identify opportunities to introduce new features, enhancements ongoing improvements across the wider programme; and ensure consistent execution and integrity of the proposition. Ensure re-use and leveraging global assets and capabilities across markets. Coordinate and share best practices across all markets
- Performance Management
- Manage and monitor the H&W business and operations performance to ensure consistency, quality and adherence to SLAs and budget, through detailed and timely management reports and review meetings with the business
- Internal and External H&W Leadership
- Ongoing monitoring and review of H&W rela