Executive Manager

**Your Business**

CBA India is responsible for servicing multiple brands and business units across the Group; delivering a highly flexible operations, technology and data management functions, outstanding customer experiences and better risk outcomes. This is achieved through process management and a cross-skilled, capable workforce.

We pride ourselves on demonstrating a strong service culture, making a difference to our customers’ lives and living and breathing the CBA Group’s values.

The Chief Controls office team is responsible for ensuring that new and changing processes are assessed, awareness is raised, and risk mitigations are in place. The team also has a centre of excellence for control assurance where manual & automated control testing and pillar 3 control testing takes place. Controls assurance and continuous improvement through control automation.
- Plan, direct, coordinate, and oversee the daily operations of the Automated Control Testing function - 30+ people anticipated.
- Create and implement growth strategies and set key performance goals.
- Build and maintain a talented technical team of dedicated and passionate control assurance professionals.
- Oversee the talent management results - recruiting, hiring, training, coaching and development of the team.
- Report key initiatives, goals and key results to the Group Chief Controls Officer, located in Australia and participate in governance forums in CBA India
- Identify areas needing cost reduction or process improvement.
- Engage with key stakeholders and senior leadership team within Australia and India
- Strategic planning for value creation initiatives aligned with business objectives and strategic capability enhancement directives.
- Develop and deliver on the Group’s control assurance strategy and drive the success of the Centre of Control Testing Excellence
- Oversee the operational cadence of the team including forward looking control testing schedule, agree and socialize scheduling with internal stakeholders.
- Report and socialize insights and overall testing outcome to relevant BU/SU LT, CCO LT, committees, external auditors and CBA India governance forums as required.
- Uplift and roll out the automated control testing and continuous monitoring capability and methodology

Lead continuous improvement of the business control environment by using analytics and data to generate insights and implement continuous monitoring.

Lead assurance optimization through building analytics to collate test information for control testing.

Develop advanced analytics for data related control assurance to test whether controls using data are producing the required data outputs (continuous control monitoring)

Ability to think innovatively and outside of the box when faced with challenges.

Provide thought leadership to the Automated Control Assurance team through development of the 3-year strategic plan.

**Your Reporting Line**:The role position reports into the General Manager - Chief controls Office.

**Your Responsibilities**:

- Provide Business/Support Units with a timely assurance outcome over the design and operating effectiveness of their automated/semi-automated controls.
- Set the standards and expectations of the team in providing high quality Line 1 assurance over automated and semi-automated business controls in line with CBA’s ORMF.
- Work closely with the business, Chief Controls Office (CCO)/Line 1 Risk community and technology teams in technical code reviews as part of control design and operational effectiveness testing to ensure the control is both fit for purpose and use.
- Review and provide ongoing feedback to junior team members on the appropriateness and quality levels of testing and testing documentation in line with expected standards.
- Drive continuous improvement of the Group’s Control Environment through the provision of insights and reporting to enable the timely and effective remediation of controls
- Drive continuous improvement of Control Assessment Program through implementation of continuous control monitoring, automation and control rationalization.
- Conduct performance reviews with input from CBA Australia teams and set and communicate team KPIs.
- Implement and support the team’s development plans.
- Role-model the Group’s values and behaviors, and provide coaching to the team on their behavior and required skills;
- Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.

**Your Skills & Experience**:

- 15+ year’ work experience in IT external audit, IT internal audit, IT risk and regulatory management strategies and techniques, (including SoX 404)
- 10+ years of experience in a leadership role managing teams with a global reach
- Advanced team leadership skills - ability to communicate and collaborate with all levels of management in a large global multi-culture company
- Strong negotiation and influencing skills