Clinical Education Specialist, Southeast Asia

________________________________________:
**Position title: Clinical Education Specialist, Southeast Asia (SEA)**

Reports to: Market Implementation Manager, Southeast Asia (SEA)

**Job Purpose**
The primary responsibility of the Clinical Education Specialist (CES) is to support our initiatives within SEA to provide clinicians (primarily surgeons and surgical residents) with seminars and hands-on training opportunities that meet their educational needs and that align with the focus of Applied Medical.

**Place in the Organization**
The Clinical Education Specialist works with Market Implementation Manager and closely with SEA Sales Management to identify and manage clinical educational opportunities aligned with Applied Medical’s strategy.

**Key Responsibilities**
- Identify and prioritize the training needs of our customers and support the development and implementation of appropriate training strategies/plans.
- Build relationships with surgeons and societies that Applied Medical can partner with to deliver high-quality training.
- Work closely with the field team to assist them to meet their objectives via educational programs.
- Build and manage new and existing regional and national workshops.
- Manage all aspects of the training courses that we offer, specifically:

- Establish, vet and develop surgeon champions for course faculty and proctorships.
- Identify appropriate training facilities.
- In collaboration with the course faculty, develop the course agenda and selection criteria for participants.
- In collaboration with the Clinical Education (CE) and Branding team in the home office, prepare any materials.(e.g. brochures) or agreements needed.
- Provide technical support to the faculty and participants during the course.
- Provide training/guidance to any non-CE team members that will be supporting the course.
- Help define and implement the necessary training tools/models.
- Attend, train and assist the sales team with simulator programs for surgical fellows, registrars and junior doctors.
- Analyze the effectiveness of training initiatives and provide senior management with regular updates and recommendations.
- Develop an in-depth knowledge of the relevant surgical procedures and products.
- Represent Applied Medical at society and third-party workshops and conferences in your region.
- Plan courses and help to ensure that spending stays within the limits of the CE budget.
- Understand and follow Applied Medical’s Quality Systems (QS) per training.
- Understand and comply with safety rules and company policies.
- Manage a pool of workshop materials including SIMSEI lap trainers and accessories.
- Support internal trainings with other teams when required.
- Other responsibilities of the business as required.

Key Competencies:
Knowledge and technical skills:

- Bachelor’s degree, preferably healthcare or biological sciences.
- Three years medical device sales experience.
- Previous clinical/product experience within an operative environment, preferably in colorectal, general, bariatric, urologic and/or gynecological surgery.
- Strong clinical and technical skills.
- Excellent verbal and written communication skills.
- Experience in planning and implementing education forums desired.
- Proven assertiveness when facilitating educational forums or similar educational role.
- Highly developed presentation and teaching skills.
- Strong analytical skills, interpersonal skills, and commitment to continuous learning and self-improvement.
- Ability to work independently and in a team environment.
- Proficiency in problem solving and adapting with situations in constant flux.
- Strong commitment to delivering high-quality work and upholding Applied Medical’s values.

Relationship Building:

- Builds and maintains effective networks that add value in achieving work related goals.
- Skilled in building rapport with a wide variety of individuals.
- Builds relationships based on Applied Medical’s brand, business model and philosophy.
- Understands the balance between taking time to build rapport and achieving objectives set.
- Works effectively and collaboratively within the team environment.

Organization & Reporting:

- Detail-oriented and maintains well organized materials, files, system and reports.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Plans and prioritizes region activity.
- Proven record of effectively managing multiple deadlines and projects.
- Makes sure all parts of a job are completed in full, within deadlines, including follow up plans and paperwork.
- Experience creating, negotiating, and monitoring budgets.

Result Focused:

- Has a results-oriented mindset.
- Measures his/her own performance and seeks feedback for self-development.
- Demonstrates resilience and has a strong sense of urgency.
- Recognizes and acts on opportunities.
- Maintains a flexible approach to meet goals.
- Availability to frequently travel, including occasional evenings and weekend