Euc Technician

Job description Allied Digital Services *Position Title: Deskside Technician - End User Computing * The position of Deskside Technician - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. Essential duties for the position include, but are not...

Skillset: SPOC Support (Support time: 8:30am to 5:30pm): - Ensure all sites are timely open on-time - Incident Resolution: 80% within 1 working day, 20% within 5 working days - Service Requests: 80% within 3 days, 20% within 5 working days - 300 to 400 Calls per month are picked up within 5 rings, capped at 10% abandon rate - IT Asset are based on SR Ticket...

**Key Responsibilities**: - **Support and Troubleshooting**: - Provide first-line support to new hires during their initial period. - Address and resolve IT-related issues promptly to ensure mínimal disruption - Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Determine the best solution based on the issue and...

**Role Overview**: The AV EBC Engineer provides audio/visual conferencing support as part of the FS Team, ensuring high-quality AV experiences for meetings and events. This position is based onsite; remote work is not available. **Key Responsibilities**: - Provide AV (Audio/Visual) conferencing support and coordinate troubleshooting with on-site...

Overview The AV EBC Engineer provides audio/visual conferencing support as part of the FS Team, ensuring high-quality AV experiences for meetings and events. This position is based onsite; remote work is not available. Responsibilities Provide AV (Audio/Visual) conferencing support and coordinate troubleshooting with on-site technicians. Configure,...

Description Digital Workspace Provisioning and Support Lead Join to apply for the Digital Workspace Provisioning and Support Lead role at NorthStandard We have an exciting opportunity for a Digital Workspace Provisioning and Support Lead to be based in our Singapore office. As part of a newly formed team, you will lead a regional team of 2 technicians,...

Digital Workspace Provisioning and Support Lead Join to apply for the Digital Workspace Provisioning and Support Lead role at NorthStandard We have an exciting opportunity for a Digital Workspace Provisioning and Support Lead to be based in our Singapore office. As part of a newly formed team, you will lead a regional team of 2 technicians, managing the EUC...

Description Digital Workspace Provisioning and Support Lead Join to apply for the Digital Workspace Provisioning and Support Lead role at NorthStandard We have an exciting opportunity for a Digital Workspace Provisioning and Support Lead to be based in our Singapore office. As part of a newly formed team, you will lead a regional team of 2 technicians,...