Campaign & CRM Coordinator
4 days ago
Vestiaire Collective is the leading global platform for desirable pre-owned fashion. Curated by its trusted community of fashion lovers, members inspire one another whilst selling and buying unique pieces from each others' wardrobes.
Encouraging consumers to join the circular economy as the sustainable alternative to throw-away fashion, the platform is unique due to its highly engaged community, its rare desirable inventory and its authenticity and quality control process. Launched in Paris in October 2009,
Our values have built our success and made us who we are as a fast-growing company because we think collective: we work with style, with entrepreneurial spirit and with passion. We currently have a diverse global team of 650 employees representing more than 50 nationalities. Our values are community, activism, transparency, dedication and greatness. We are proud to be a BCorp.
**Vestiaire Collective is looking for a Campaign & CRM Coordinator to join the team in Singapore.**
**About the role**
Do you have a passion for understanding & connecting with customers? Are you creative yet analytical, and excited about translating innovative ideas into campaigns based on data-driven insights? Do performance and growth excite you? If the answer is yes, join our dynamic and talented team Reporting to the Head of Campaign & CRM APAC, the Campaign & CRM Coordinator is responsible for the execution of the region's Onsite & CRM initiatives based on data and trends to drive the rapid growth of Asia markets.
**What you'll be doing**
- Support in planning of campaigns that connect and grow the Vestiaire Collective community and drive business performance
- Maintenance of Onsite content and execution of CRM communications to drive discovery, engagement, and retention
- Cross-team coordination with Global teams (Creative, Content, CRM, Supply, Product) and Regional teams (Marketing, C2C, B2C) to ensure alignment and timely delivery of campaigns from brief to launch
- Support in campaign performance analysis through weekly & monthly reporting to identify trends and insights to improve onsite & CRM customer experience
- Perform market research and competitor benchmarking to make informed campaign-planning decisions
- Act as APAC functional Center of Excellence in Content Management System (CMS) & Customer Relationship Management (CRM) tool with sharing of established best practices
**Who you are**
- Bachelor degree or Master's degree in Digital Marketing related disciplines, with minimum 1 year working experience
- Previous CMS and/or CRM experience a Plus
- Pro-active, highly motivated, detail oriented and process driven individual with excellent numerical and communication skills
- Curious and passionate about Customer Experience & Marketing
- Team player but also a self-starter
- Good Excel knowledge, SQL knowledge a plus
- Fluent in English & Cantonese
**What we offer**
- A meaningful job with an impact on the way people consume fashion and promote sustainability
- Flexible work arrangements
- The opportunity to create impact in a high growth environment
- The possibility to work as part of a global diverse team with more than 50 nationalities
- 2 days to help Project - reinforcing your activist journey and volunteer for an association
- Investment in your learning and growth
- Competitive compensation and benefits package
Vestiaire Collective is an equal opportunity employer. We strive to develop an inclusive work environment that reflects the diversity of our fashion activist community
-
Sales and Campaign Coordinator
1 day ago
Singapore JCO Management Pte Ltd Full timeWe're Hiring: Sales and Campaign CoordinatorDo you enjoy organising campaigns and supporting sales efforts? As a Sales and Campaign Coordinator, you'll help plan and execute initiatives that generate leads and drive engagement.What You'll DoSupport sales campaigns through calls, emails and eventsAssist in preparing presentations and marketing materialsTrack...
-
Adobe Campaign Specialist — CRM
4 days ago
Singapore Samsung SDS Asia Pacific Pte Ltd Full timeA leading technology firm in Singapore is looking for an Associate to manage CRM operations and Adobe Campaign development. The role involves implementing campaign strategies, ensuring data quality, and compliance with data protection regulations. Candidates should hold a Bachelor's degree in Marketing, have at least 3 years of experience in CRM operations,...
-
Head of CRM
4 days ago
Singapore CHARLES & KEITH (SINGAPORE) PTE. LTD. Full timeAs the head of CRM, you will be an integral part of the Charles and Keith, contributing to increased customer value, brand strength, and sales growth. Your primary responsibility is to ensure a robust customer insight-driven CRM, Loyalty and Omni-Channel function. By aligning with cross-functional goals, you will drive omni-channel sales performance,...
-
Loyalty Marketing Manager — CRM
1 week ago
Singapore Razer Inc. Full timeA leading gaming company in Singapore is looking for an Associate Manager for Loyalty and Marketing. The candidate will support the growth of Razer Silver, managing loyalty marketing and CRM operations. Responsibilities include executing global campaigns and optimizing engagement strategies. Ideal applicants have 5-7 years of experience in related fields,...
-
Singapore RECRUIT EXPRESS PTE LTD Full timeJob Scope Execute digital marketing campaigns across various platforms, ensuring timely launches and effective results. Propose and design campaigns to attract and engage new audiences. Coordinate with teams and partners to deliver campaigns smoothly. Manage CRM, CMS, and analytics tools to support marketing activities. Oversee website updates, UI/UX...
-
CRM Manager
2 weeks ago
Singapore FORIS ASIA PTE. LTD. Full time**CRM Manager/Senior CRM Manager**: About the Role: **Responsibilities**: - Develop best practices and targeting strategies for customer lifecycle campaigns (activation, retention, upsell, cross-sell, churn management, etc) in collaboration with Product, Marketing, Technical and Legal teams, through data-driven methods - Map user journeys and optimize...
-
CRM Manager
4 days ago
Singapore CHARLES & KEITH (SINGAPORE) PTE. LTD. Full timeThe Customer Relationship Management Manager will be responsible for the realization of organisation’s total CRM strategy and be the core owner for the implementation of programs and processes to analyse customer needs, drive sales and create an overall positive customer experience. **Responsibilities**: - Plays the main role of managing the business’s...
-
CRM Manager
4 days ago
Singapore Top Bridal Pte Ltd Full timeAs a CRM Manager, you will play a pivotal role in enhancing our customer relationships by leveraging CRM tools and analytics. Your primary focus will be to analyze customer behavior, understand their needs, and ensure a seamless experience throughout their journey. By utilizing your expertise in CRM systems, you will contribute to the growth of our customer...
-
Executive, CRM
2 weeks ago
Central Singapore Sime Darby Full timeCompany: Performance Motors Limited Roles and responsibilities CRM & Data Analytic - Assist in the formulation and execution of CRM marketing automation, journeys, and processes to achieve business efficiency. - Leverage CRM tools to analyse customer database, derive insights and execute recommendations together with cross functional team. - To be the data...
-
Manager, CRM
6 days ago
Singapore Sephora Full time**Responsibilities**: - Build the 360° CRM action plan (offers, sequence of communications, targeting, channels of contact) to achieve customer retention and loyalty KPIs. Use data analytics and Test & Learn methodology (A/B testing) to optimize targeting and campaign performance (offers, sequence of communications, segmentation targeting, and channels of...