Solutions Engineer

**Responsibilities**

**About TikTok**

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

**Why Join Us**

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

**Team Introduction**

The Solutions Engineering team is a specialized team that is in control of the relationship between TikTok advertising clients. The team is looking for engineers with an entrepreneurial mindset and the voice of the market. The team is made up of creative problem solvers and strategic software engineers who work with clients to understand their problems and develop solutions. We work at the intersection of business and engineering to assist TikTok's marketing and advertising partners to flourish and achieve their business goals by developing technology solutions that fit their demands.

**About the role**

As a Solution Engineer, you will help to partner with different business verticals and enable the full potential of new features, products, and business opportunities. You will be working and supporting cross-functional teams of R&D, Customer Success, and Product Management. This role allows you to use TikTok's platforms and community to solve real-world business problems.

**What you will do**:

- Build new products, and enhance the existing ones in collaboration with TikTok product engineering teams to meet business needs.
- Cultivate close partnership with the customer success team to identify potential business opportunities and support them in achieving business goals.
- Design and build end-to-end systems and launch-plan strategies; launch production-level code, with an emphasis on long-term maintainability and scalability with applicable documentation and test plans, in collaboration with cross-functional teams.
- Identify stakeholders independently and align cross-functional partners toward project completion goals.
- Build and cultivate relationships with internal and external stakeholders.
- Using Data to influence decision-making through the presentation of business value and impact.

**What you should have**:
1. Bachelor's Degree, major in Computer Science or related fields

2. At least 4 years of working experience in programming/coding, technical solution backend design, and delivery (to clients/advertisers)

3. Familiar with one or more general programming languages, including but not limited to: Python, Go, Java, C/C++

4. Strong ability to collaborate, communicate and manage advertising client and partner relationships

6. Ability to prioritize responsibilities and deliver within a tight timeline

7. Excellent problem-solving, analytical, and troubleshooting skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.