Consumer Experience Consultant

1 day ago

Central Singapore INVISALIGN SINGAPORE PTE. LTD. Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Contract**Salary**
- $2,000 - $4,000 Per Month**Date Posted**
- 1 day agoAdditional Details

**Job ID**
- 117528**Job Views**
- 1Roles & Responsibilities

You’re super friendly, have an entrepreneurial spirit, eager to learn, and a natural team player. Your goal is to offer the best customer experience and provide top notch customer service.

At the Invisalign® Experienced Locations, we're reinventing how people think about their teeth AGAIN.

With the Invisalign® system, Align Technology revolutionized teeth straightening by moving away from old-school braces to clear, removal aligners that rely on innovative software to create a straighter, better smile. We're reinventing the way consumers learn about and get started on their journey to straighter teeth with an Invisalign® retail experience. You find ways to effectively communicate Align’s vision and brand and offer the best experience to anyone who walks through our doors.

**In this role, you will**
- Promote and maintain high-level customer service and ensure customers experience the Align Brand and values.
- Reach out to existing and potential customers to present our products.
- Answering or making calls to clients to address their needs.
- Maintain store's inventory and implement proper policies and procedures.
- Maintain general upkeep and cleanliness of the store.
- Coordinate in store events as appropriate.
- Provide support to audit processes and quality management system as required.
- Perform other duties as assigned.

**In this role, you’ll need **
- Demonstrated customer service ability with at least 2+ years’ experience in a customer-facing environment and telemarketing preferred.
- Strong customer service and communication skills.
- Ability to function in a fast-paced business.
- Available to work weekends and evenings.
- Tech savvy.

Tags

consumer

experience

consultant

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