Assistant Lounge Manager

Assist Lounge Manager to oversee day-to-day operations to deliver high level of service for our guests consistently - Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards - Carry out regular checks of all areas of the lounge, such as food counter, shower room,...

Roles & Responsibilities Forecasting, planning, sourcing, and ordering supplies for the premise. Building positive relationships with staffs and vendors. Following safety regulations. Maintaining positive customer relationships, processing complaints, and responding to customer needs. Creating and enforcing premise policies, targets, and KPIs. Promote...

**Additional Information** **Job Number**25127496 **Job Category**Rooms & Guest Services Operations **Location**Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore, 238865 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **JOB SUMMARY** Work closely with the Club Manager to ensure daily...

The Assistant Executive Lounge Manager greets and registers guests, providing prompt and courteous service. He/ she checks guests out of the hotel and resolves guests’ challenges throughout their stay in our hotel. This role upgrades and promotes hotel services and amenities and upsells products to the guests. **What will I be doing?** As the Assistant...

Key Responsibilities:Clean, sanitize, and maintain all areas of the lounge including seating areas, reception, restrooms, pantry, and staff areas.Ensure all surfaces (tables, counters, lounge chairs, windows, etc.) are spotless and well-maintained.Replenish guest amenities such as tissues, towels, hand soaps, sanitizers, and other consumables...

Job scopes: Handle the day to day running of the lounge within the overall policies and controls established by the Hotel. Ensure that the brand values and standards are delivered and profitability achieved. Assist to oversee all of the issues pertaining to the guests' dining experience, such as quality control, staff management, inventory, customer...

There’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing...

**Job Responsibilities include, but not limited to**: 1. Provide with the highest level of customer service at all times.. 2. Greet member/guest as they enter the Club lounge, provide them with assistance in seating, introduce them to all aspects of the Lounge product, advising them of all available services and offering assistance where required to...

Provides ongoing collaborative hands-on leadership for all aspects of the lounge including team members, third party partnerships, client relationships, and ownership - Full ownership of all guest requests, service failures, and remedies. Consistently deliver exceptional guest experiences to guests - Maintains excellent relationships with guests and clients...

**Company Description** Based in Singapore, the People Relations Officer - Lounges provides passenger relations for one of the world's leading airline lounges at Singapore Changi Airport. - Provide exceptional customer service, ensuring a comfortable and enjoyable lounge experience, while assisting with enquiries, special requests, and complaints. - Support...