Collections Specialist

2 weeks ago

Singapore ABS Consulting Full time

The Collections Specialist is responsible for identifying and resolving delinquent accounts and maintaining due diligence of account collection activities to assist in support of the accounting.

**What You Will Do**:

- Monitor accounts to identify outstanding debts
- Find and contact clients to ask about their overdue payment
- Take actions to encourage timely debt payment
- Plan a course of action to recover the outstanding payment
- Negotiate payoff deadlines or payment plans
- Sending of monthly statements of accounts and invoices
- Resolve billing and customers’ credit issues
- Update accounts status records and collection efforts
- Report on collection activity and accounts receivable status

**What You Will Need**:
Education and Experience
- Minimum Diploma or equivalent.
- Typically requires 1-2 years of experience as a Collection Specialist or in finance-related areas.

Knowledge, Skills, and Abilities
- Excellent communication skills (written and oral), as well as the ability to interact with others, and the ability to communicate directly with upper management.
- Able to work under tight deadlines.
- Firm and confident.
- Skilled in negotiation.
- Problem-solving skills.
- Comfortable working with targets.
- Knowledge of the latest spreadsheet or word processing software.
- The ability to be proactive in preventing errors and detecting areas at risk, and the ability to work effectively under pressure.
- The ability to work independently with mínimal supervision.
- Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management System.

**Reporting Relationships**:
The incumbent reports to a Supervisor, Credit and Collections position. This position does not have any direct reports.

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