Customer Care Associate

2 days ago


Bukit Timah, Singapore SMILEPOINT DENTAL CENTRE PTE LTD Full time

Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
- Maintain clinic cleanliness and professional image.
- Manage office supplies such as dental products, stationery, equipment and furniture.
- Ensure clinic operations run smoothly. Liaise with appropriate vendors/department to resolve any issues.
- Managing payment and submitting dental claims vis CHAS, Medisave and Insurance portals.
- Perform other administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

**Requirements**:

- Minimum Polytechnic Diploma or equivalent
- Possess good English written and spoken communication skills
- Team player
- Must be able to work on at least one weekend (Sat or Sun)
- Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply

**Benefits**:

- Full structured training provided
- Work-life balance - 5-day work week with no night shifts
- Annual leave
- Medical and dental benefits
- Opportunities to grow and venture in the role

**Job Types**: Full-time, Permanent

Pay: $2,000.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Employee discount
- Health insurance
- Professional development

**Education**:

- Local Polytechnic Diploma (preferred)

License/Certification:

- residency status in Singapore (required)

Work Location: In person



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