Customer Service Team Leader #50442

5 days ago


Boon Lay, Singapore Anradus Pte Ltd Full time

Industry/ Organization Type: Logistics/ Transportation - Position Title**:Customer Service (Team Leader) - Night shift**: - Working Location: Boon Lay - Working Hours: 5.5 days, 44 hours (7.30pm - 7am) - Salary**:Basic up to $2,400 + Transport Allowance ($100) + OT + Shift Allowance + AWS + Attendance Incentive + Birthday Voucher**: - Salary Range: SGD 2,200 - SGD 2,400 - Duration: Full Time/ Permanent **Key Responsibilities** - Manages a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service. - Trains and conducts performance evaluations for new employees in the company’s customer service policies, procedures, and best practices - Organizes and oversees the schedules and work of assigned staff. - Monitors or reviews calls or other correspondence between representatives and customers. - Collects data and prepares reports on customer complaints and inquiries. - Prepares knowledge-based documents such as summaries and responses to frequently asked questions. - Identifies opportunities to update or improve customer service procedures and makes recommendations to the HOD. - Performs other related duties as assigned by HOD. **APPLY NOW** - At least “N" Level - Minimum 4 years of customer service experience required. - Able to commit night shift Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641 **Job Types**: Full-time, Permanent **Salary**: $2,200.00 - $2,400.00 per month License/Certification:



  • Boon Lay, Singapore SAFRA National Service Association Full time $1,800 - $3,600 per year

    CUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter Duties Attend to general members' and guests' enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a...

  • Customer Service

    3 days ago


    Boon Lay, Singapore Fresh Direct Singapore Full time

    **Job Descriptions** - Process customer orders accurately & efficiently, ensuring timely delivery & adherence to order specifications & company Standard Operating procedures & policies - Demonstrate a deep understanding of the company's food products, their features, uses, & benefits to effectively assist customers & provide relevant information - Address...


  • Boon Lay, Singapore DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. About the position: The Customer Service Specialist is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team, identifying...


  • Boon Lay, Singapore Ban Choon Marketing Pte Ltd Full time $30,000 - $48,000 per year

    You will support the customer service team and your job responsibilities inclusive but not limited to:Issue and Post Purchase Orders (PO) in systemCreate and amend Invoices as requiredFollow-up the Statements of Account (SOA)Use correct item code and pricing when creating the orderLiaise with customers and internal stakeholders on order processingAnswer...


  • Boon Lay, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacture of Food Products - Position Title**:Customer Service Executive**: - Working Location: Boon Lay - Working Hours: 5.5 days (Monday - Friday, 8 am - 4 pm, Saturday, 8 am - 12 pm) - Salary Package**:Up to $3200 + Performance Bonus + VB**: - Duration: Permanent **Key Responsibilities** - Be the on-site partner for the...


  • Boon Lay, Singapore SAFRA National Service Association Full time $40,000 - $60,000 per year

    Job Purpose:We are looking for a proactive and dynamic Events Coordinator to plan, organize, and execute cohesion events primarily for Active and Reservist NS Units, as well as other organizations. The role involves liaising with NS units to engage SAFRA Cohesion Services, facilitating team-building sessions, and managing all aspects of event...


  • Boon Lay, Singapore Anradus Pte Ltd Full time

    Industry/Organization Type: Transportation and Storage - Position Title**:Customer Service Coordinator**: - Working Location: Boon Lay - Working Hours: Monday - Friday, 8.30 am - 5.30 pm - Salary Package**:Up to $3200 + AWS**: - Duration: Permanent **Key Responsibilities** - Collaborate closely with customers to ensure all container specifications are...


  • Boon Lay, Singapore AGrader Learning Centre Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the West area at **Frontier CC (5mins walk to Boon Lay MRT)**. **We welcome you to join us, and will offer you**: - A...


  • Boon Lay, Singapore MMC Success Pte Ltd Full time

    **Great Opportunities for Learning and Career Growth**: - **Personalized Training to Help You Grow**: - **Multi Cultural Work Environment** **Responsibilities**: - Handling and providing customer service ie. answering of freight enquiries from customers and overseas agents - Generating quotations to customers - Handling bookings with shipping...


  • Boon Lay, Singapore MMC Success Pte Ltd Full time

    **Great Opportunities for Learning and Career Growth**: - **Personalized Training to Help You Grow**: - **Multi Cultural Work Environment** **Responsibilities**: - Handling and providing customer service ie. answering of freight enquiries from customers and overseas agents - Generating quotations to customers - Handling bookings with shipping...