Customer Service Officer
22 hours ago
You will support the customer service team and your job responsibilities inclusive but not limited to:
- Issue and Post Purchase Orders (PO) in system
- Create and amend Invoices as required
- Follow-up the Statements of Account (SOA)
- Use correct item code and pricing when creating the order
- Liaise with customers and internal stakeholders on order processing
- Answer customer's enquiries
- Generate Sales Return Order
- Attend and verify Return Order requests and issue credit note
- Any adhoc tasks assigned by superior
Requirement:
- Familiar or is keen to learn order processing.
- Ability to work in a fast-paced environment.
- Proficient in Email and MS Excel.
- Able to work on alternate half day Saturday / Sunday.
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