Junior Technical Support Engineer

5 days ago

Singapore Pentasia Full time

Singapore, Asia
- $4k SGD Per Month

**Job Reference**:

- 35077

**Crypto Payment Gateway Client looking for a Junior Technical Support Engineer**
- **Chance to work with key industry leaders with over +15 years of industry experience.**:

- **Currently selected by a top 3 Crypto Exchange as their Global Crypto Payment Gateway.**:

- **Hybrid Balance with Monday to Friday Office hours.**

**_Hybrid basis located in Singapore_**

**_Salary : Up to $4k SGD Per Month_**

**You will be working hand in hand with all teams in the company.**
- Account Operations (including you, with mentorship from the team).
- Backend & IT Ops.
- Business Development & Account management.
- Front-end & UI/UX & Tech Support (including you, with mentorship from the team).
- Marketing & Design.

**Personal Skills & Requirements**
- Proficient Mandarin speaker, both verbally and written,
- Willingness to constantly improve.
- Able to work mostly remotely with an international online team.
- Willingness to share ideas and critical feedback.
- Cooperative and flexible with new tasks.
- Able to learn from honest feedback.
- Not hesitating to ask for help.

**If you;**
- Are a true team player.
- Like working in a truly multicultural environment, B2B environment.
- Are looking for real-world challenges.
- Would like to take an active part in shaping the future of payments.
- Have a passion for programming and cryptocurrencies.
- Would like to have and see your work’s impact on the business.

**Business topics you will be involved with**:

- Crypto-currencies and blockchains.
- Receiving crypto payments.
- Making crypto payouts.
- Multi-currency accounts.
- B2B & B2C web services.
- Trading currencies.
- Local currency bank settlements.
- Multi-level partners and merchants.

**IT skills that you’ll need to use or understand**:

- Step-by-step API walkthroughs using Postman or similar tools.
- REST APIs, JSON and HTTP/HTTPS.
- Log analysis & Debugging.
- Browser network tools for debugging.
- Linux/Unix Operating System.
- Relational Databases, Basic SQL.

**Your role will include, among others, the following key tasks**
- Growing and organizing a Tech Support knowledge base.
- Conducting online API demos or support calls.

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