Senior Business Operations Executive
6 days ago
You will be responsible for identifying opportunities to improve business processes. Join our team as a Senior Business Operations Executive, where you will play a crucial role in ensuring seamless operations and delivering exceptional client experiences. Your responsibilities will include:
**Key Responsibilities**:
- Open user accounts for clients and responds to customer queries
- Consolidate documents required from clients
- After-sales service and client relationship maintenance
- Prepare detailed monthly billing reports for various clients, helping them understand their services and charges
- Stay updated with the latest industry trends and best practices by learning from different cloud providers
- Verify invoices from various suppliers to guarantee accurate data for the Finance department, supporting the company's financial processes
- Dealing with Cloud partners: Microsoft Azure, Google, Ali, Tencent for operation finance and partners matters
- Other ad-hoc responsibilities to support business operation
**Qualifications Requirement**:
- Bachelor’s degree in business administration, finance, or a relevant field
- At least 3 years experience on related field
- Demonstrated expertise in business process optimization, project management, and compliance
- Strong analytical, organizational, and problem-solving skills
- Able to work independently and collaboratively, and to manage multiple projects simultaneously
- Excellent communication, interpersonal, and management skills
- Familiarity with the latest industry trends and best practices in business operations
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