IT Infrastructure Technician
3 days ago
**Responsibilities**:
- Responsible for managing and providing 1st level IT technical support to end-users; ensuring complete service delivery.
- Catalogue and manage all IT-related inventory across all supported countries.
- Assist supervisor with project management.
- Perform and provide support of basic functions covering IT security including installing and troubleshooting endpoint security software failures and investigating IT security incidents with supervisor.
- Collaborating with other IT professionals (including vendors, software developers, etc), to ensure seamless integration and operations of IT systems.
- Any other related duties, as assigned by supervisor and/or leadership team within the person’s scope and experience.
**Job Requirements**
- A recognised diploma prefers in ICT, bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
- Strong knowledge of desktop operating systems, (Windows and macOS), and proficiency in troubleshooting related issues.
- Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues.
- Customer service-oriented mindset with a focus on delivering high-quality support and willing to take ownership.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)
**Job Type**: Permanent
Pay: $3,800.00 - $5,000.00 per month
Work Location: In person
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