Infrastructure Technician
1 week ago
**Oversee infrastructure deployment**
- Assist with infrastructure testing and implementation.
- Research emerging cloud and infrastructure technologies.
- Assist with piloting of new tools, technologies, and/or processes.
- Coordinate with third-party vendors for integration of cloud technologies.
- Execute infrastructure operations activities and installation of infrastructure systems according to design specifications.
- Adhere to security requirements and report security issues with infrastructure.
**Optimise infrastructure performance and systems
- Support the collation of performance and data performance statistics for capacity planning and reporting of existing infrastructure.
- Assist in infrastructure capacity workload modelling and availability analysis.
- Maintain documentation of infrastructure operations activities, maintenance procedures and tests, and infrastructure optimisation.
**Resolve infrastructure-related incidents
- Troubleshoot escalated server, storage and maintenance issues.
- Simulate user problems to resolve operating difficulties.
- Suggest improvements to infrastructure resolution methods and techniques.
- Monitor compliance to procedures and policies for infrastructure-related incidents.
**Manage infrastructure upgrades
- Assist with the implementation of agreed infrastructure changes and maintenance routines.
- Document infrastructure change requests and maintenance routines. Coordinate planned maintenance and system back-up processes.
**_Requirements
- **
- Diploma in Computer Science engineering or related discipline.
- at least two years of work experience.
- Basic understanding of networking concept and protocols
- Good familiarity with various operating systems (Windows, Linux, etc)
- Strong problem solving and analytical skills
- Excellent communication and interpersonal abilities
- Eagerness to learn and adapt to new technologies
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