Customer Support Representative
7 days ago
We are looking for a friendly, patient, and solutions-oriented **Customer Support Representative**to join our team in Singapore. You will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a smooth and positive customer experience across multiple channels.
This role is ideal for individuals who are passionate about helping others, enjoy problem-solving, and thrive in a fast-paced environment.
**Key Responsibilities**:
- Provide accurate product/service information, resolve issues, and follow up as needed
- Record and track customer interactions using internal systems or CRM tools
- Escalate complex cases to the appropriate departments and follow through to resolution
- Monitor and respond to customer feedback, offering solutions to improve satisfaction
- Assist in updating FAQs, help guides, and customer service scripts
- Support order processing, returns, exchanges, or troubleshooting as needed
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Customer Support Representative
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Customer Support Representative
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Singapore Idexx Full timeCustomer Support Representative page is loaded## Customer Support Representativelocations: Singaporetime type: Full timeposted on: Heute ausgeschriebenjob requisition id: J- JOB SUMMARYPerforming variety of customer service activities for internal and external customers, providing information, resolving issues and ensuring customer satisfaction. Responding...
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Customer Support Representative
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Customer Support Director
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Customer Support Director
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