Segment Head, Senior Manager

5 days ago

Jurong, Singapore M1 Limited Full time

Job ID:
**MKT-SGMTHD**

**Job Type**:
**Full Time**

Job Classification:
**Senior / Manager**

Department:
**Marketing**

Function:
**Marketing**

**Location**:
**Jurong, Singapore**

Years of Experience:
**12**

Job Responsibilities/Requirements:
Reporting to Director of Marketing, the Segment Head is a vital position in M1’s Postpaid Marketing structure. Its responsible for the health and engagement of the segments within the M1 Postpaid Consumer base. The Head is expected to run a variety of marketing campaigns to drive revenue, retention, engagement, and experience within the Customer Lifecycle Management strategy which has been put in place.

The Segment Head will be responsible for supervising the Segment Leads and their teams. The Segment Head also collaborates with the Heads of Retention, Revenue, Acquisition and Device Product Planning (SME Heads) to achieve their KPI’s which are also jointly held by the respective SME Heads.

***KPI’s**
- Segment Revenue achievement,
- Segment Retention and Re-Contract achievement,
- Segment NPS and Advocacy
- Segment Communications & GTM Execution

**Responsibilities**:

- To seek Revenue Enhancement opportunities and marketing programs towards achieving Segment Revenue targets
- To direct the Segment leads towards programs enhancing CLTV, including Retention, Upsell, Cross-sell and upgrade
- To work together with SME Leads in managing the objectives and deliverables of the CLM matrix
- To continuously seek new opportunities to expand the digital services usage of the segment base
- To seek and create insights of the Segment base to enhance hyper-personalised targeting and offers
- To continuously collaborate with Revenue, Retention and Acquisition SME’s in crafting Segment Specific offers to achieve mutual goals
- To ensure marketing programs and offers to the existing base are effectively communicated & executed.

**Experience and skills required**:

- At least 12 years’ experience in Marketing, Product Marketing or Segment management.
- Experience in Telco or management of handsets will be important for this role.
- Supervisory experience to lead a team of executives.
- Skills in crafting and managing Go-To-Market campaigns both above and below the line.
- Understanding of Digital marketing and Social Media marketing.
- Detail oriented and analytical.
- Must be able to communicate well with Peers and Management.
- Collaborative nature.

  • Segment Lead

    3 days ago

    Jurong, Singapore M1 Limited Full time

    Job ID: **MKT-POSTPAID-SL** **Job Type**: **Full Time** Job Classification: **Assistant / Manager** Department: **Marketing** Function: **Marketing** **Location**: **Jurong, Singapore** Years of Experience: **5** Job Responsibilities/Requirements: The Segment Lead is a vital spearhead of Go-To-Market in the Mobile Postpaid Business. Key responsibility...

  • Senior Manager

    1 day ago

    Jurong, Singapore PAS People's Association Full time

    Key duties and responsibilities that need to be performed to meet the primary objective of the job. This will include the important result areas (what) along with the rationale (why). You will work with your team of communications officers from the various Constituency Offices (COs) in the GRC on the following communications initiatives: Communications...

  • Account Manager Pcg Sea

    6 days ago

    Jurong, Singapore Lubrizol Full time

    **ACCOUNTABILITY**: Accountable for commercial activities in territories, including managing key accounts and distributors developing profitable new business opportunities. **RESPONSIBILITIES**: - Develop and implement account plans that well aligned with business strategy for customers in marketing segments of Industrial coating, Printing ink, Specialty...

  • HSSE Head, Based in Jurong Island

    2 weeks ago

    Jurong Island And Bukom, Singapore Sembcorp Industries Ltd Full time $80,000 - $120,000 per year

    About SembcorpSembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.Join us in shaping a sustainable energy futureDrive Asia's energy transition with us...

  • Senior Project Manager

    5 days ago

    Jurong East, Singapore IPS-Integrated Project Services Full time

    Position Responsibilities: At IPS, you’ll grow your knowledge, skills, and passion to make a difference in the lives of people, solving complex challenges related to pharmaceutical, biotech, and research manufacturing facilities. We are currently seeking a **Senior Project Manager** to guide our innovative design department projects in our growing...

  • Senior Coordinator, Secondary

    2 weeks ago

    Jurong West, Singapore One World International School Full time

    Overall Responsibilities: - The Senior Coordinator Secondary School is a member of the Senior Leadership team which has an overarching responsibility for ensuring teaching and learning meets the standards and practices of the Secondary and Cambridge IGCSE programme. - The Senior Coordinator Secondary School is an informed, reflective practitioner and...

  • Senior/executive, Marketing

    3 days ago

    Jurong, Singapore M1 Limited Full time

    Job ID: **MKT -GTM-SE-1** **Job Type**: **Full Time** Job Classification: **Senior / Executive** Department: **Marketing** Function: **Marketing** **Location**: **Jurong, Singapore** Years of Experience: **3** Job Responsibilities/Requirements: **Responsibilities**: - Owns the CORI acquisition targets and responsible to ensure the respective channels...

  • Head, Operations Management

    18 hours ago

    Jurong East, Singapore NTUC LearningHub Pte Ltd Full time $80,000 - $120,000 per year

    Manage digital operationsManage Digital Operations Executives (D-OE) to ensure tasks are completed on-time.Ensure ordering / preparations / courseware / refreshments / assessments / etc. as part of pre-operations are arranged, and invoices raised accurately.Ensure attendances / assessment results / partnership fees payment / issue of certificates etc. as...

  • Therapy Aide

    2 days ago

    Jurong West, Singapore SASCO Senior Citizens' Home Full time $30,000 - $50,000 per year

    Duties and responsibilitiesAssist the Therapists in carrying out therapy service to clients from any programme.Provide individual and group therapy uneder the supervision of the therapists.Participate in therapy related activities for the clients.Provide documentation support to the department and therapists.Conduct activities prescribed Physiotherapist and...

  • Account Manager PCG SEA

    2 weeks ago

    Jurong East, Singapore Lubrizol Southeast Asia Pte Ltd Full time $60,000 - $120,000 per year

    ACCOUNTABILITY:Accountable for commercial activities in territories, including managing key accounts and distributors developing profitable new business opportunities.RESPONSIBILITIES:Develop and implement account plans that well aligned with business strategy for customers in marketing segments of Industrial coating, Printing ink, Specialty Paper, Textile...