Director, Technical Operations, Central Service Area

**Duties**:
The Director, Technical Operations, Central Service Area provides advice, guidance, and oversight to the Central Service Area (CSA) Leadership Teams regarding the management of air navigation services and infrastructure services and is responsible for overseeing the installation, maintenance, and modification of all infrastructure systems and equipment in the National Airspace System (NAS).

The Director oversees and has authority over approximately 2,400 personnel, including 41 senior managers, and administers a budget of approximately $85M.

**Principal Responsibilities**
- Oversees the development of programs and standards associated with technical operations services within the CSA to include the delivery of maintenance services, construction services, communication services, assets and policies, financial management, performance metrics, National Defense Program assets, and overall navigation services including procurement, charting procedures, and flight inspection in support of the NAS.
- Implements national policies, procedures, and practices associated with technical operations services within the CSA.
- Directs the installation, maintenance, and restoration of all systems and equipment in the NAS within the assigned CSA.
- Allocates resources, staffing, and programs to support the mission, improve service value, and achieve performance targets.
- Exercises delegated authority to make commitments on behalf of Technical Operations Services and represents the FAA in meetings and forums.

**Requirements**:
**Conditions of Employment**:

- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Designated or Random Drug Testing required.

**Qualifications**:
As a basic requirement for entry into the FAA Executive System, you must clearly articulate and describe within your **five** **(**5**) p**a**g**e**resume**evidence of progressively responsible leadership experience that is indicative of senior executive level management capability; and that is directly related to the skills and abilities outlined under the Leadership and Technical Requirements listed below.

In addition to the minimum qualifications, the following have been determined to be selective factors for this position. This means possession of these criteria is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess these criteria are ineligible for further consideration.
- LEADERSHIP REQUIREMENT: Do you have experience in achieving operational results? If so, provide examples of ways you have exercised leadership to deliver significant results. Explain how you established goals, assessed outcomes, and improved products and services. Indicate how you identified and met customers' requirements and addressed the needs of stakeholders. Include examples of complex problems you solved or difficult obstacles that you overcame as a leader. Your description should include (1) the size and complexity of organizations you have led, (2) the scope of programs you have managed, and (3) the impact of your results on customers and other stakeholders.
- LEADERSHIP REQUIREMENT: Do you have experience leading people? If yes, describe the size of the organization and number and types of positions you have managed. Discuss ways that you have established and maintained positive work environments and prevented or eliminated discrimination or harassment. Describe ways that you have mentored and developed employees and built individual and team performance. Discuss how you have established and led teams to deliver products and services. Include in your description experience in leading others in a matrix environment across organizations.
- LEADERSHIP REQUIREMENT: Do you have experience building relationships? If yes, describe (1) the types of individuals with whom you routinely collaborate; and (2) the purpose and outcomes of the communication. Discuss your experience in communicating and cooperating with others to achieve goals. Provide examples of how you have built relationships to achieve consensus and how you were able to obtain the cooperation of others with competing priorities and perspectives. Describe how you effectively communicate information within and outside of your organization.
- LEADERSHIP REQUIREMENT: Do you have experience leading strategic change? If yes, describe examples of strategic changes that you led for your organization; describe the entities that the change affected (agency, industry, organizational components). Discuss obstacles you encountered and how you overcame them to the benefit of the agency. Include in your description ways that you applied long-range vision, developed strategies, and applied innovative ideas and techniques.
- TECHNICAL REQUIREMENT: Experience leading, overseeing, and providing strategic direction for an organization responsible for developing and implementing