Customer Service Admin
1 day ago
**About the Role**:
We are looking for a responsible and service-focused **Operations Coordinator**to support daily operations and customer service matters. This role involves assigning technicians, coordinating service jobs and handling inbound service enquiries.
**Responsibilities**:
- Handle incoming service enquiries and coordinate follow-ups
- Schedule and assign technicians for on-site service jobs
- Liaise with customers on job updates and service requirements
- Maintain service records and job documentation
- Assist in generating reports and operational summaries
- Work closely with internal teams to resolve operational issues
**Requirements**:
- 1-2 years of coordination, customer service or admin experience preferred
- Good communication and follow-up skills
- Able to work in a fast-paced environment
- Proficient in Microsoft Word and Excel
- Team player with a positive attitude
**Why Join Us**:
- Training and development provided
- Career progression opportunities
- Stable and supportive working environment
- OT entitlement and allowances
- Transport from Joo Koon MRT
**How to Apply**:
For faster processing, you may WhatsApp your resume.
For faster processing, please WhatsApp your resume to **+65 6908 1845**
**Lai Kah Wei**
Registration Number**:R25158317**
EA License Number**:18C9027
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