Proximity Client Onboarding Specialist

3 days ago


Singapore Hays Full time

**Your new company** The company is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries. **Your new role** You’ll be working in a Wealth Management Proximity Operations team in Singapore, which provides an exciting career opportunity for those who want to develop further in their area of expertise and provide know-how across markets. We support the front business (Client Advisors, Investment Advisors and Relationship Managers) for all clients onboarding for new clients, supporting Singaporean business. Providing an excellent and outstanding client experience is our main goal. **What you'll need to succeed** - 1-3 years of experience in Wealth Management Onboarding Client Lifecycle Maintenance or related Operations roles. - Working knowledge of Singapore's regulatory landscape is favoured. - The client focused and motivated on working in partnership with front-to-back stakeholders to define practical solutions that meet the internal policies and regulatory requirements. - A strong risk and control mindset with a structured and logical approach to analysis and problem-solving. - The client is service oriented and enjoys working in a team. - High motivation and a positive can-do attitude. Effective & clear communication; comfortable in facing different stakeholders at senior levels. - Adaptable to a dynamic and changing environment. **What you'll get in return** - Review and process various documentation relating to Wealth Management clients. The various types of documents include: >Product subscription documentation >Tax documentation > Client requests to make changes to their records - Perform new client onboarding processing including document review profile and Know Your Client (KYC) plausibility review. Ensure adherence to regulations, guidelines, standards and UBS policies. - Provide support to the front office (Client Advisors, Investment Advisors and Relationship Managers) on questions related to the middle office and provide pre-vetting support if needed. This also includes giving support to them for any exceptional handling they may face with their clients. - Maintain in-depth awareness of potential legislative and UBS policy breaches and act to proactively prevent their occurrence. - Direct liaison with; and support to internal clients through hotline/advisory support. Business partners include but not limited to within operations, Legal and Compliance, Business Risk Management, Project team(s). - Engage in adhoc project(s) including systems change, process improvement, cross-border initiatives, new regulatory changes from requirements gathering through to implementation. **What you need to do now** EA Reg Number: R21103035 EA Licence Number: 07C3924 Company Registration No: 200609504D



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