Operations Liaison Assistant

7 days ago

Singapore ACE ENVIRON MAINTENANCE PTE. LTD. Full time

**Job Summary**:
We are seeking a highly organized and detail-oriented Operations Liaison Assistant to oversee cleaning service operations and ensure smooth project execution. This role involves coordinating schedules, managing workflow, and facilitating effective communication among stakeholders.

**Key Responsibilities**:

- Provide all areas of administrative support to the Operations team and Office to keep projects running smoothly
- Plan and coordinate cleaning service schedules to ensure timely and efficient execution.
- Assign cleaning teams and monitor deadlines and workflow, scheduling of meetings & appointments to meet client expectations.
- Communicate with clients to understand their requirements and address concerns promptly.
- Ensure compliance with company policies, safety regulations, and quality standards.
- Monitor and maintain accurate records of project progress, staff assignments, and service outcomes.
- Liaise with suppliers and management to ensure necessary equipment and materials are available.
- Support budgeting efforts and cost tracking to optimize operational efficiency.
- Assist in problem resolution related to staffing, service quality, or logístical challenges.
- Ensure seamless collaboration between operations, office, clients and suppliers.

**Requirements**:

- Previous experience in project coordination, facility management, or cleaning operations preferred.
- Ability to work under pressure and adapt to changing client needs.
- Knowledge of cleaning industry’s best practices and safety regulations is an advantage.

**Skills**:

- Communication: Excellent verbal and written communication skills to work closely with all stakeholders and effectively manage problems as they occur.
- Organization and time management: Able to multitask and effective time management to manage daily activities and the needs of Operations team.
- Problem-solving: Able to work through and resolve minor issues without assistance.
- Positive attitude: A positive outlook to handle the stress of unexpected challenges and helps the team stay positive and motivated.
- Computer skills: MS Word, Excel, PowerPoint, Outlook

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