Account Manager

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

**Co-Development Business Unit** is hiring for **Account Manager (Government Accounts)**

As an Account Manager, you will be responsible for managing and expanding relationships with government clients, especially within GovTech and related public sector entities. You will act as the main liaison between the client and internal delivery and talent acquisition teams, ensuring optimal client satisfaction, successful deployment of resources, and long-term partnership growth.

**What will you do?**

**Client Management**
- Serve as the primary point of contact for assigned government and GovTech accounts.
- Build and nurture long-term relationships with key stakeholders, procurement officers, and project owners.
- Ensure service delivery aligns with client expectations and SLA requirements.

**Business Development**
- Identify and pursue new resource augmentation opportunities within existing government accounts.
- Monitor government procurement platforms (e.g., GeBIZ) for tenders and projects relevant to manpower supply.
- Respond to RFPs and prepare proposal submissions in collaboration with pre-sales and HR teams.

**Financials**
- Accountable for revenue and margin targets assigned.

**Talent Deployment Support**
- Coordinate with recruitment teams to ensure timely fulfilment of client requirements.
- Oversee onboarding, contractor engagement, and ongoing relationship management of deployed resources.

**Contract & Compliance Oversight**
- Ensure compliance with government procurement policies and contractual obligations.
- Track contract renewals, extensions, and resource replacement needs proactively.

**Reporting & Feedback**
- Provide regular account performance reports to internal leadership and clients.
- Conduct client feedback sessions to improve service quality and identify upsell opportunities.

**Requirements**:
**What are we looking for?**

**Experience**:

- 3-6 years in account management, preferably in resource augmentation, staffing, or IT outsourcing.
- Prior experience managing accounts with government agencies or GovTech is highly preferred.
- Strong understanding of public sector procurement processes (GeBIZ, bulk tenders, etc.).

**Skills & Attributes**:

- Excellent communication, stakeholders-management, and interpersonal skills.
- Results-driven, client-focused, resourceful, and collaborative.
- Capable of multi-tasking and handling multiple accounts and tight timelines.
- Organised and apt to plan ahead

**Qualifications**:

- Bachelor’s degree in Business, Human Resources, Information Technology, or related fields.
- Knowledge of Singapore’s public sector ecosystem is a significant advantage.

**Benefits**

**What do we offer in return?**
- Competitive salary with performance incentives
- Opportunities for career advancement in a growing sector
- A collaborative and supportive work environment
- Direct access to key projects within Singapore’s digital transformation efforts

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

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Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.