Client Servicing Officer

1 day ago


Singapore MBA MICHAEL BAILEY ASSOCIATES PTE. LTD. Full time

Our client is in the banking industry and they have a few job openings for the Client Servicing Officer position

**Main Functions**

Customer servicing / Account related matters / Report matters

**Responsibilities
1. Account servicing
- Corporate Current Accounts / Fixed Deposit matters.
- Transactional matters: Fund Transfers / Remittances / Giro / Statement / Cheque
- Internet Banking / Regional Cash Management System matters

2. Enhanced Customer Due Diligence (Periodic Review / Event Trigger)
- To assist in collation of information & supporting documents.
- To assist in preparation of Dashboard.
- Escalation of approvals.
- To ensure periodic reviews are done within due dates

3. Customer KYC
- To conduct relevant searches in relation to current accounts / transactions.
- ACRA / Detailed Charges / World Check-1 / Overseas ROC, etc.

4. Annual reviews
- To track review due dates
- To collect & follow-up with supporting documents on behalf of RM/BDM

5. Revolving Credit Facilities/ Term Loan - Rollover & Settlement
- To liaise with Borrower & Operation Team on rollover / settlement instructions.

6. Audit confirmation matters.

7. Property valuation matters.

8. Any other customer service matters.

**Requirements**:
1. Fresh graduates are welcomed.

2. Diploma holder in Banking & Finance or Business Administrative / Management.

3. Command good written and spoken English with good communication skills.

4. Must be pleasantly mannered with good team spirit.

5. Must be detailed and service oriented.

6. Must be able to manage and plan time efficiently and go the extra mile.

7. Must be able to use Microsoft Office (Especially Words & Excel).

Must be resourceful and enjoy speaking to internal & external customers.

EA Reg No : 16S8115

Licence Number : R1545971



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