L&d Specialist

1 day ago

Singapore TANGLIN CLUB Full time

This role plays a crucial role in enhancing the skills and knowledge of employees within the hospitality industry. This position involves designing, implementing, and evaluating training programmes to address the specific needs of the Club.

**Key Responsibilities
Design, Creates, Plans and Executes L&D Programmes
- Develop comprehensive L&D programs tailored to the needs of various departments within the hospitality industry (both technical & soft skills training).
- Assists in the delivery of programmes as assigned.Coordinates and follows up on all corporate, internal and external L&D initiatives and programmes.

Training Delivery

Facilitate training sessions either in person or through digital platforms, ensuring engagement and knowledge retention among participants.

Training Evaluation
- Assess the effectiveness of training programs through feedback mechanisms, performance evaluations, and other metrics.Continuously refine the improve training materials and delivery methods based on feedback and performance data.

Learning & Development Plan and Budget

Ensuring that plan & budget are aligned to the organization’s overall goals and strategic plan as well as for all operational departments to follow through on their training and development commitments.

Collaboration

Documentation and Reporting
- Maintain accurate records of training activities, including attendance, evaluation, and training materials.Prepare reports for management detailing the impact of training initiatives on employee performance and organisational goals.

Compliance
- Ensure training programs comply with relevant regulations, industry standards, and internal policies.Stay updated on changes in regulations or best practices related to training and development within the hospitality industry.

Coordinates Industrial Attachment and Internship Programmes

Liaises with local educational institutions to recruit and select students for internship placement in the organisation.

L&D Administration
- Maintains appropriate systems to record and measure necessary aspects of colleagues’ L&D.
- Assists in the planning of an ongoing L&D calendar and shares it with management to ensure that learning resources and opportunities are maximised.Liaises with Workforce Singapore and administers SkillsFuture claims for relevant courses.

Professional Development
- Stay abreast of hospitality industry advancements to continuously update and expand knowledge base.Pursue opportunities for professional development to enhance skills in instructional design, training facilitation, and talent development.

Adhoc

Any other duties assigned

**Job Requirements
- Bachelor degree/Graduate Diploma in HR Management/Diploma in Learning and Development, with relevant experience preferably in a hospitality industry.
- Experience with learning management systems (LMS) and e-learning platforms.
- Familiarity with current trends and best practices in learning and development.
- Willing to be hands-on in execution
- Analytical, organizational and communication skills.
- Able to multi-task, prioritize and manage time efficiently, work independently with mínimal supervision.

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