Guest Service Officer
1 day ago
Always greet guests in a friendly and professional manner according to Hotel standards
- Engage each guest as a unique individual and listen attentively to their requests
- Perform accurate check-in s and check-outs of guests daily
- Answer the telephone in a timely and professional manner
- Make reservations over the phone and in person
- Run daily reports to check reservations for accuracy and identify any special requests
- Responsible for a cash float throughout your shift and ensuring it balances correctly at the end of shift
- Anticipate and address guest’s service needs
- Listen to guest’s complaints or concerns and resolve their issue in a timely manner
- Promote a safe working environment
- Performs any additional tasks which are assigned by management
- Keep work area neat and tidy
- Experience in Guest Services
- Excellent communication, guest service and time management skills
- A team player and a self-starter, yet able to work independently within Hotel standards
- Knowledge of the hotel industry, the hotel boutique concept and culture
- Excellent computer skills, specifically Microsoft Office and use of the internet
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Guest Service Officer
3 days ago
Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time**Summary** Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. **Responsibilities**: - Be part of...
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Guest Service Officer
3 days ago
Singapore BEVERLY HOTEL PTE. LTD. Full time**Job Highlights**: - Positive Working Environment - Fixed Allowances - AWS + Quarterly Performance Incentive Bonus - Career Growth **Guest Service Officer Job Description**: A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating...
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Guest Services Officer
1 day ago
Singapore Andaz Singapore Full timeSummary Join us at Andaz Singapore, the first Andaz hotel in South East Asia! Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...
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Guest Services Officer
1 week ago
Singapore 8 ON CLAYMORE Full timeJob Highlights Meal allowance provided Attractive packages Bonus & AWS provided 5 days Shift Work Job Description - Responsible for greeting every guest upon arrival - Prepare documents and keys required for registration - Register arriving guests and assign rooms - Process guests' departures, calculate charges and receive payments - Make, confirm, cancel...
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Guest Services Officer
7 days ago
Singapore 8 ON CLAYMORE Full timeJob Highlights Meal allowance provided Attractive packages Bonus & AWS provided 5 days Shift Work Job Description - Responsible for greeting every guest upon arrival- Prepare documents and keys required for registration- Register arriving guests and assign rooms- Process guests' departures, calculate charges and receive payments- Make, confirm, cancel and...
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Guest Services Officer
1 week ago
Singapore 8 ON CLAYMORE Full time $35,000 - $45,000 per yearJob HighlightsMeal allowance providedAttractive packagesBonus & AWS provided5 days Shift WorkJob DescriptionResponsible for greeting every guest upon arrivalPrepare documents and keys required for registrationRegister arriving guests and assign roomsProcess guests' departures, calculate charges and receive paymentsMake, confirm, cancel and change...
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Guest Services Officer
14 hours ago
Singapore IHG Full time $4,000 - $8,000 per yearDescriptionAs the Guest Services Officer, you will be responsible for the operational efficiency of all reception and instant service areas during shift. Accountable for the service delivery of those areas to ensure guests receive a consistent luxury experience. You will be required to coordinate with all other departments within the hotel to ensure that a...
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Officer, Guest Service
1 week ago
Singapore CapitaLand Full time**Responsibilities**: **Officer, Guest Service** You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will work together with Housekeeping, Engineering and Security Departments and report...
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Guest Service Officer
2 weeks ago
Singapore PARKROYAL Serviced Suites Full time**Primary Responsibilities**: - Ensure that all preferences of the incoming residents are taken, prepared and ready prior to arrival. - Ensure our residents receive a fast and efficient check-in and check-out. - Ensure all customer queries or requests are handled in a polite and efficient manner. - Ensure a high level of product knowledge of the serviced...
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Guest Services Officer
5 days ago
Singapore RB CORP PTE. LTD. Full timeAt **InterContinental® Hotels & Resorts**our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know...