Guest Service Officer
1 week ago
Always greet guests in a friendly and professional manner according to Hotel standards
- Engage each guest as a unique individual and listen attentively to their requests
- Perform accurate check-in s and check-outs of guests daily
- Answer the telephone in a timely and professional manner
- Make reservations over the phone and in person
- Run daily reports to check reservations for accuracy and identify any special requests
- Responsible for a cash float throughout your shift and ensuring it balances correctly at the end of shift
- Anticipate and address guest’s service needs
- Listen to guest’s complaints or concerns and resolve their issue in a timely manner
- Promote a safe working environment
- Performs any additional tasks which are assigned by management
- Keep work area neat and tidy
- Experience in Guest Services
- Excellent communication, guest service and time management skills
- A team player and a self-starter, yet able to work independently within Hotel standards
- Knowledge of the hotel industry, the hotel boutique concept and culture
- Excellent computer skills, specifically Microsoft Office and use of the internet
-
Guest Services Officer
2 weeks ago
Singapore Andaz Singapore Full timeSummary Come join us to express your Andaz as **Guest Services Officer - Guest Services Centre **(conventionally known as Call Centre) if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new...
-
Guest Service Officer
2 weeks ago
Singapore BEVERLY HOTEL PTE. LTD. Full time**Job Highlights**: - Positive Working Environment - Fixed Allowances - AWS + Quarterly Performance Incentive Bonus - Career Growth **Guest Service Officer Job Description**: A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating...
-
Guest Services Officer
1 week ago
Singapore Andaz Singapore Full timeSummary Join us at Andaz Singapore, the first Andaz hotel in South East Asia! Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...
-
Guest Service Officer
1 week ago
NTU Main Campus, Singapore Nanyang Technological University Singapore Full timeThe NTU Office of Commercial and Auxiliary Services (OCAS) is responsible for the strategic planning, management, and marketing of commercial real estate, hospitality (including Nanyang Executive Centre) and auxiliary services (car parks and shuttle bus services) in NTU main campus and -north.The Nanyang Executive Centre (NEC) is located at the NTU Main...
-
Guest Services Officer
2 days ago
Singapore PAN PACIFIC SERVICED SUITES ORCHARD Full time**Position summary statement**: The Guest Services Ambassador is responsible for the overall care, hospitality and service given to our residents throughout their stay. He/she shall provide a very personal, detailed, seamless service to guests. The Guest Services Ambassador takes gentle care of all their guests from arrival until post-departure without...
-
Guest Services Officer
2 weeks ago
Singapore 8 ON CLAYMORE Full time**Job Highlights**: - Meal allowance provided - Attractive packages - Bonus & AWS provided - 5 days Shift Work **Job Description - Responsible for greeting every guest upon arrival - Prepare documents and keys required for registration - Register arriving guests and assign rooms - Process guests' departures, calculate charges and receive payments - Make,...
-
Guest Services Officer
1 week ago
Singapore 8 ON CLAYMORE Full time**Job Highlights**: - Meal allowance provided - Attractive packages - Bonus & AWS provided - 5 days Shift Work - Responsible for greeting every guest upon arrival - Prepare documents and keys required for registration - Register arriving guests and assign rooms - Process guests' departures, calculate charges and receive payments - Make, confirm, cancel and...
-
Guest Service Officer
2 days ago
Singapore COMMEASURE PTE. LTD. Full timeReddoorz is southeast Asia's largest and fastest growing, technology-driven hotel management & booking platform. With over 2000 properties across Southeast Asia, our vision is to enable people to travel more and provide an affordable, reliable stay in all major cities and destinations. Customers who book RedDoorz can expect to enjoy a great experience...
-
Guest Service Officer
2 weeks ago
Singapore HOTEL CHANCELLOR @ ORCHARD PTE. LTD. Full timeWe are looking for a full time Guest Service Officer to join our Hotel. - Performing Check-in or Check-out for hotel guests. - Handling of cash transactions. - Performing credit card transactions. - To provide assistance to ensure guests' satisfaction. - Performs any other job tasks assigned by Supervisor. **Job Requirements** - Knowledge of basic computer...
-
Guest Services Officer
7 days ago
Singapore RL SHAN PTE. LTD. Full timePerform all Front Desk related duties including but not limited to prompt and efficient check-in and check-out of guests, credit checks, guest folio checks, guest profile maintenance professionally and in accordance to company's policies and procedures. - Create and update new room bookings in system, send out guest confirmation, make any necessary amendment...