Clinic Ops Management Trainee

3 days ago


Singapore GREAT WALL TCM & ACUPUNCTURE PTE. LTD. Full time

Our dedicated TCM Clinic Ops Management Trainee shall gain in depth mastery of the daily operations of our clinic at Tiong Bahru (Singapore) through job rotation. The Trainee will eventually progress to participate in the training and recruitment of new staff and manage various aspects of the clinic’s operation. Duties include but not limited to:
1) Clinical Duties
- Assist the physicians during patients' treatments, if required
- Support and address patients' queries at the clinic

2) Administrative / Cashiering / Receptionist Duties
- Arrange and schedule patients' appointments
- Manage the registration of patients at the clinic and ensure all information are accurately managed
- Able to use computer to operate the clinic management system
- Ensure patients' record management are properly maintained
- Provide call centre support and handle patients' enquiries with care
- Provide good customer service to patients
- Do data entry and stock taking (monthly/weekly)
- Ensure high level of cleanliness and other operations metrics of the clinic are achieved

3) Dispensary Duties
- Support in medicine dispensary and other ad hoc duties assigned

4) Support in projects from time to time



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