Patient Service Executive

1 day ago


Singapore Advanced Medical & Dental Group Full time

**About the Company **

At Advanced Dental, we are committed to providing our patients with dental care catered to each of their unique needs. Since the establishment of our first clinic in 1986, we have grown to over 20 clinics across Singapore. Today, we are one of the fasting growing practices in Singapore and are proud to be able to provide a full range of treatments to meet all our patients’ dental needs within our practice.    

This is made possible by a dynamic and diverse group of professionals working together, whether in our clinics or behind the scenes. We are passionate about helping our patients feel amazing about their oral health every time a bite is taken or a smiled is shared. 

As we continue to grow and expand, we are looking for a **Patient Service Executive** to join our team. This will be a position based in Singapore. 

As a **Patient Service Executive**, you provide patient-centric service and be responsible for the smooth registration of patients, including assisting with appointment bookings, specialists’ consultation referrals and public enquiries involving payments.
- Perform frontline operations that includes registration, scheduling of next appointment, cashiering duties and following up with patients on treatments.
- Patient care duties such as dispensing of medications, collection of payment and submission of CHAS/Insurance Claims.
- Recommend suitable services and treatments to patients, coordinating complex treatments based on their needs and doctors’ input
- Provide professional service to all patients
- Follow up with lab cases (send, receive and track).
- Ensure accurate translation of doctors’ schedule into appointment booking system
- Knowledgeable about dental treatment will be an added bonus, but training will be provided

**Qualifications**
- Higher Nitec/Diploma in any discipline with at least 2 years of experience, preferably in Healthcare setting will be advantageous
- At least 3 years of working experience
- Prior experience in Customer Service field will be a plus
- Exceptional interpersonal skills to liaise with patients, co-workers or external parties
- Excellent written and verbal communication skills
- Strong analytical skills
- Possess pleasant personality, positive and friendly in customers interactions
- Diligent and customer service oriented
- 5 Days work week (4 weekdays + 1 weekend)

Compensation and Benefits:  
- Market leading basic salary 
- Performance Bonus of up to 3 months 
- Medical and dental benefits 

**Salary**: Up to $3,200.00 per month

Schedule:

- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay

**Education**:

- Local Polytechnic Diploma (preferred)

**Experience**:

- Customer service: 3 years (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Willingness to travel:

- 25% (preferred)



  • Singapore BMJ THERAPY (TAMPINES) PTE. LTD. Full time $30,000 - $60,000 per year

    Unlock a Rewarding Career in Healthcare. Are you passionate about delivering exceptional patient care and driving excellence in healthcare operations? Do you thrive in dynamic environments where no two days are the same? We're seeking a highly motivated and organized Patient Service Senior Executive to join our teamMake a Meaningful Impact As a Patient...


  • Singapore BMJ THERAPY (NE) PTE. LTD. Full time

    Roles & Responsibilities Description of Job Role: A Patient Service Executive is responsible for providing frontline services in areas such as scheduling of appointments,


  • Singapore FOXTECH 2000 (S) PTE LTD Full time

    A Patient Service Senior Executive is responsible for providing frontline services in areas such as scheduling of appointments, payment collection, liaising with patients and caregivers, and providing advice on invoicing matters. H/She may provide support to clinicians by preparing treatment rooms. H/She is required to perform department operations such as...


  • Singapore THOMSON MEDICAL PTE. LTD. Full time

    **Job Summary** The Patient Service Officer is responsible for the effective administration and operations of the Patient Service Centre, working permanently on night shifts on a 4-day work week. - Update and maintain patient registration information accurately. - Perform cashier duties in accordance with Standard Operating Procedures, including checking...


  • Singapore Richdale International Executive Search Full time

    You need to keep in check and regularly update patient records - Appointment bookings - Able to coordinate and administer the financial administration - Able to handle general administrative functions - Able to provide psychological and emotional support to patients and their families - You need to improve the patient experience and maintain a safe, clean...


  • Singapore SINGAPORE BREAST SURGERY CENTER PTE. LTD. Full time

    **Job Summary**: - Assist with reception duties, registration, financial counseling, collection of payment and other administration duties. **Responsibilities**: - Patient Care Management _ - Greet and receive patients or visitors who present at reception counter - Perform patient registration for both inpatient and outpatient by obtaining patient’s...


  • Singapore SINGAPORE BREAST SURGERY CENTER PTE. LTD. Full time

    **Job Summary**: Assist with reception duties, registration, financial counseling, collection of payment and other administration duties. **Responsibilities**: - Patient Care Management _ - Greet and receive patients or visitors who present at reception counter - Perform patient registration for both inpatient and outpatient by obtaining patient’s...


  • Singapore NATIONAL SKIN CENTRE (SINGAPORE) PTE LTD Full time

    Roles and Responsibilities: Oversees the smooth and efficient running of the clinic counter Attends to patients' enquiries, provide directions and assist with clarifications Assists in registration and billing of patients accurately Makes appointments for follow-up patients Assists patient with Medisave application / financial counselling Assist with...


  • Singapore National Healthcare Group Full time $30,000 - $60,000 per year

    Family Group: AncillaryRoles and Responsibilities:Oversees the smooth and efficient running of the clinic counterAttends to patients' enquiries, provide directions and assist with clarificationsAssists in registration and billing of patients accuratelyMakes appointments for follow-up patientsAssists patient with Medisave application / financial...


  • Singapore OFFICE SECRETARIES PTE. LTD. Full time

    **Key Roles and Responsibilities**: - Assist in patients’ appointment bookings, payment and housekeeping of the clinic - Assist in the registration of patients and update patients’ registration information and process registration records in accordance with standard operating procedures - Perform relevant clinical tasks to ensure a high level of...