External Relationship Management

External Relationship Management - Financial Institutions Group (FIG), Associate, Singapore

**About this role**

The Financial Institutions Group (FIG) is responsible for creating and maintaining relationships with BlackRock's insurance companies globally. We pride ourselves on creating and delivering bespoke investment solutions, advisory, and analysis to our sophisticated client base. The group is the industry's largest 3rd party asset manager of insurance company assets, and our insurance practice is a strategic focus of the firm. Global FIG team manages close to US$605bn of assets on behalf of c.500 insurance clients globally.

As an Associate of the FIG team, you will work as part of a team of client facing insurance specialists with a deep understanding of industry trends, client needs, and BlackRock's capabilities across investment management, risk, and advisory. The team is comprised of insurance specialists with diverse backgrounds from across asset management, investment banking, insurance and consultancy. You will be a key point of contact for clients; supporting to design tailormade solutions which meet insurance specific needs, and work across various internal partner teams globally with the goal of delivering the firm to our clients.

**Key Responsibilities**:
Reporting to Head of FIG Greater China & SEA, an Associate will work closely with the regional lead and various internal partners and stakeholders to support growth of the FIG business in the region.

**Relationship Management and Servicing**
- Facilitate client's portfolios and investments service requirements.
- Assist client's queries in a timely and professional manner, answering client's queries on product / investment related matters efficiently and accurately, and understanding each client's unique demands.
- Collaborate closely with internal stakeholders and partners to drive superior client outcome. This involves working closely with partners (including but not limited to investment teams, contracting, legal & compliance, operations) across the platform through the lifecycle of mandates that we manage on behalf of our clients from pre to post onboarding. Utilize BlackRock's Aladdin tools to regularly monitor mandates with portfolio performance at risk,
- up with clients proactively. and propose alternate strategies to ensure delivery of positive outcome.

**Business Development**
- Demonstrate proficiency in utilizing internal and public sources to gain insights into the market, client, industry, and competitors.
- Provide analysis and information to support ongoing business development efforts especially in whole portfolio solutions and in private markets.
- Partner with BlackRock's Insurance Solutions and investment teams to develop customized solutions, considering insurance industry trend, regulatory requirements and clients' specific requirements to respond to their needs and resolve sophisticated issues.

**Key Skills and Qualifications**:

- Outcome-oriented professional with minimum 3 years of industry experience, gained within an asset manager, investment bank, consultancy or insurance company.
- Experience in servicing institutional and/or retail insurance investment mandates across asset classes preferred. Local experience working at or with insurance companies will be a plus.
- Strong project management skills. Ability to identify key actions and coordinate diverse multidisciplinary groups to deliver focused insurance capabilities to our clients.
- Ability to take on challenging situations, exercise sensible judgment and handle complex client requirements through teamwork.
- Desire to work within a multifaceted, energized team and connect with all levels within an organization (internal and external)
- Intellectual curiosity is helpful as it is vital to convey both wide ranging and demanding topics
- Strong communication and interpersonal skills; Proficiency in both written and oral communication skills with proficiency in English and other Asian languages to support our clients would be an advantage.
- Proficiency in Microsoft Office.

**Our benefits**

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

**Our hybrid work model**

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performan