Intern, Technical Product Management

3 days ago

Singapore Workato Full time

**About Workato**: Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful. Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases. We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. **Why join us?**: Ultimately, Workato believes in fostering a **flexible, trust-oriented culture that empowers everyone to take full ownership of their roles**. We are driven by **innovation **and looking for** team players **who want to actively build our company. But, we also believe in **balancing productivity with self-care**. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. Also, feel free to check out why: - Business Insider named us an "enterprise startup to bet your career on" - Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world - Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America - Quartz ranked us the #1 best company for remote workers **Responsibilities**: We're looking for an exceptional **Technical Product Management Intern** to join our growing team (Usage & Adoption). In this role, you will help design in-product experiences to drive discovery and adoption of Workato's features. This includes creating engaging content for feature discovery, in-context user guides, and helping users discover Workato's powerful suites of capabilities, progressing from novice to expert. This is a hands-on technical role, focused on using data and product knowledge to improve feature discovery and user engagement. In this role, you will also be responsible to: - Build and deploy in-product experiences to drive feature discovery and adoption. - Monitor user behavior, capture insights, and analyze segments to refine key user milestones. - Support the development and maintenance of AssistIQ, Workato's in-product resource hub. - Present data-driven insights to recommend improvements to in-product experiences. - Continuously test and optimize campaigns to enhance the user journey and engagement. **Requirements**: **Qualifications / Experience / Technical Skills**: - Experience with** **Web Development (HTML, Javascript, CSS) - Experience with SQL - Basic knowledge of Automation and Integration - Experience with APIs would be a plus **Soft Skills / Personal Characteristics**: - Ability to articulate a vision or direction for each piece, and come with ideas based on the brief given - Excellent communication skills and strong ability to collaborate with others throughout the company, sometimes across international time zones - Able to work independently and efficiently to hit short deadlines - Strong organizational skills and attention to detail to juggle multiple projects simultaneously - Thoughtful team player, a quick learner, and have a "can do" attitude with a growth mindset

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