Customer Service Officer
1 day ago
Position available for Singaporeans/PRs only.
- Manage incoming enquiries (calls or walk-ins) and follow up to close the lead
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quota
- Manage class scheduling and changes
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Maintain good relationships with children and parents
**Job Type**: Part-time
Part-time hours: 17 per week
**Salary**: $10.00 - $11.00 per hour
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: In person
-
Part-time Customer Service Officer
3 days ago
Tampines, Singapore Safra National Service Association Full time**We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Tampines** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...
-
Full-time Customer Service Officer
6 days ago
Tampines, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time**The Job**: - Handling telephone calls, answering enquiries on the Club’s facilities and functions. - Cashiering duties. - Membership services - collection of sub-fees - Administrative duties E.g. safe-keeping and proper recording of issuance of keys and administrative tasks as assigned by the Head of Department - Administering lost and found items. -...
-
Full-time Customer Service Officer
5 days ago
Tampines, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time**The Job**: - Handle booking of golf slots for members and corporate members - Perform registration and issuance of course tickets - Keying in of golfers’ scorecards - Answering of phone enquiries - Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day - Ensure that ISO Quality Procedures...
-
Customer Service Officer
3 days ago
Tampines, Singapore National Service Resort & Country Club Full time**The Job**: - Liaise with the licensees operating at the range - Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing - Maintain a control record of credits transfer for SGA Player/JGDP/Staff/damage cards - Coordinate in conjunction with supervisor all promotional...
-
Customer Service Officer
2 weeks ago
Tampines, Singapore AGrader Learning Centre Full timeDear Administrators, We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the East area at **Tampines (Income at Tampines Junction)**. - (Students that are interested to gain experience in customer service excellence are welcome to join us!)_ Key Responsibilities: -...
-
Customer Service Officer
5 days ago
Tampines, Singapore AGrader Learning Centre Full timeDear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the East area at **Tampines**. **We welcome you to join us, and will offer you**: - A Happy, Positive & Cheerful...
-
Customer Service Officer, Contact Centre
1 day ago
Tampines, Singapore Income Insurance Limited Full time**Description -** As the service ambassador of our company, you will identify and address customers' uncertainties. You will offer solutions and lend a helping hand in alleviating their concerns. Your active listening and reassuring voice will come a long way in ensuring that our policyholders' enquiries are handled in a prompt and professional manner on a...
-
Customer Service Officer
5 days ago
Tampines, Singapore AGrader Learning Centre Full timeDear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North East area at SengKang **(Sengkang Community Club )**. **We welcome you to join us, and will offer you**: - A...
-
Customer Service Officer
3 days ago
Tampines, Singapore AGrader & I Pte Ltd Full timeTo provide excellent customer service to students & parents in a tuition centre environment as part of an administration team. As a front-line staff, you will be the first point of contact with our existing customers and future ones. Besides assisting in administrative duties relating to student and course registration matters, here are some other roles...
-
Customer Service Officer
1 week ago
Tampines, Singapore AGrader & I Pte Ltd Full timeTo provide excellent customer service to students & parents in a tuition centre environment as part of an administration team. As a front-line staff, you will be the first point of contact with our existing customers and future ones. Besides assisting in administrative duties relating to student and course registration matters, here are some other roles...