Customer Service Officer

3 days ago


Tampines, Singapore AGrader & I Pte Ltd Full time

To provide excellent customer service to students & parents in a tuition centre environment as part of an administration team.

As a front-line staff, you will be the first point of contact with our existing customers and future ones. Besides assisting in administrative duties relating to student and course registration matters, here are some other roles that you should know about:
**### Your responsibilities as a Customer Service Officer: ###**
- Work closely in an administration team and be responsible for the daily operations of the tuition centre
- Create a wonderful customer experience as you understand that making a customer happy is crucially important to the company's success
- Learn face-to-face communication skills as part of good customer service
- Engage interest in potential customers and provide them with clear explanations on the offered programs
- Identify customers’ needs and develop strategies to maintain a high level of customer satisfaction

**### Requirements: ###**
- Able to commit to at least 1 weekend
- Inter Centre travel may be required
- Strong interpersonal and communication skills
- Positive work attitude, self-driven, independent, team player with strong service mindset
- Responsibility is a MUST in this job - you need to be accountable, responsible and see through the job areas and tasks that you’re given.

**### Good Things of the Job: Here’s What’s in It For You: ###**
- 5 days working week
- A Happy, Positive & Cheerful environment
- Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
- Seated most, if not ALL the time (who likes standing?)
- FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot
- Endless learning opportunities - having a wide scale of operations, we are able to satisfy your ambitions & learning needs

If this sounds like the beginning of a great new challenge for you..

We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: $2,600.00 - $2,800.00 per month

**Benefits**:

- Additional leave
- Health insurance

Schedule:

- Day shift
- Late shift

Supplemental Pay:

- Performance bonus

Work Location: In person



  • Tampines, Singapore National Service Resort & Country Club Full time

    1. Input enquiry details into CMS to maintain updated prospective member records on a daily basis. 3. Update members’ account services requests into CMS to maintain updated membership records on a daily basis. 4. Update members’ payment record into CMS to reflect updated payment records on a daily basis. 5. Call prospective to close sales on a monthly...


  • Tampines, Singapore Safra National Service Association Full time

    **We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Tampines** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...


  • Tampines, Singapore AGrader Learning Centre Full time $27,600 per year

    Dear Administrators,We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the East area at Tampines (Income at Tampines Junction).(Students that are interested to gain experience in customer service excellence are welcome to join us)Key Responsibilities:Provide...


  • Tampines, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    **The Job**: - Handling telephone calls, answering enquiries on the Club’s facilities and functions. - Cashiering duties. - Membership services - collection of sub-fees - Administrative duties E.g. safe-keeping and proper recording of issuance of keys and administrative tasks as assigned by the Head of Department - Administering lost and found items. -...


  • Tampines, Singapore National Service Resort & Country Club Full time

    **The Job**: - Liaise with the licensees operating at the range - Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing - Maintain a control record of credits transfer for SGA Player/JGDP/Staff/damage cards - Coordinate in conjunction with supervisor all promotional...


  • Tampines, Singapore School of Concepts Full time

    Position available for Singaporeans/PRs only. - Manage incoming enquiries (calls or walk-ins) and follow up to close the lead - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using...


  • Tampines, Singapore AGrader Learning Centre Full time

    Dear Administrators, We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centres island-wide. (Students that are interested to gain experience in customer service excellence are welcome to join us!) Key Responsibilities: - Provide friendly and professional assistance to...


  • Tampines, Singapore Income Insurance Limited Full time

    **Description -** As the service ambassador of our company, you will identify and address customers' uncertainties. You will offer solutions and lend a helping hand in alleviating their concerns. Your active listening and reassuring voice will come a long way in ensuring that our policyholders' enquiries are handled in a prompt and professional manner on a...


  • Tampines, Singapore AGrader & I Pte Ltd Full time

    To provide excellent customer service to students & parents in a tuition centre environment as part of an administration team. As a front-line staff, you will be the first point of contact with our existing customers and future ones. Besides assisting in administrative duties relating to student and course registration matters, here are some other roles...


  • Tampines, Singapore AGrader & I Pte Ltd Full time

    To provide excellent customer service to students & parents in a tuition centre environment as part of an administration team. As a front-line staff, you will be the first point of contact with our existing customers and future ones. Besides assisting in administrative duties relating to student and course registration matters, here are some other roles...