Duty Manager
6 days ago
ARE YOU PASSIONATE ABOUT HOSPITALITY AND DELIVERING MAGIC GUEST SERVICE?
This is something that all employees at Park Regis Singapore have in common. It is their dedication to creating a home away from home atmosphere that keeps our guests coming back to stay.
Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits including meals allowance, insurance, birthday celebrations and staff social events, plus many more.
**Duty Manager**:
Reporting to the Rooms Division Manager, the incumbent will be responsible to:
- Oversees the day-to-day operations of the hotel and Front Office operations, and in turn provide an overall positive experience to our guests during their stay.
- Assist in coordinating with Reception colleagues on group arrivals and departures in the absence of the Assistant Managers.
- Assist in conducting shift briefings and provide feedback and information to the team in the absence of the Assistant Managers.
- Attend to guest requests/feedback and ensure the guests’ positive stay experience.
- Respond to emergencies according to SOP and ensure safety of all guests.
- Work closely with internal department to ensure smooth operation of the hotel.
- Assist with any other ad-hoc duties assigned by the Rooms Division Manager.
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