Sales Coverage Support

5 days ago

Singapore Pontoon Asia Pacific Full time

C- Posted by
- Chandan Kumar- Recruiter**Job Description Summary**

Sales Coverage Support is responsible for supporting the sales team in their client facing activities. Work includes:

- Working with the Sales team to clarify the support required
- Determining the most effective deployment of the Sales Support Analysts (prioritization)
- Supporting in the resolution of complex issues and direct the handling of client support interactions
- Ensuring adherence to applicable internal policies and external legal/regulatory frameworks
- Partnering with sales coverage team, origination, trading, client services, operations staff and with other business areas to both gather information and direct client enquiries

This role will support APAC Fixed Income and Currencies (“FIC”) front office engagement in all KYC and Client Perimeter matters to ensure compliance with stipulated regular review deadlines. This role will also be involved in the management of APAC FIC’s Client Perimeter, as well as the coordination of FIC’s involvement in regional projects. This role will also partake in global initiatives as part of the broader Global FIC ACO Team.

**Your key responsibilities include but not limited to**:

- Support FIC Front Office on matters pertaining to KYC across new client onboarding, product extension / reactivation and regular review
- Work closely with FIC sales / traders and our KYC Ops to facilitate reviews of FIC’s client regular review population and resolving issues and bottlenecks
- Facilitate the review of FIC’s Client Perimeter, periodically reviewing client accounts that do not meet activity thresholds and support the bank’s ongoing effort to keep our client perimeter lean
- Adapt to the needs of the business as and when it arises e.g. BAU issues, urgent client onboarding
- Act as a business conduit between Front Office and our infrastructure partners (e.g. KYC ops, AFC, Compliance) to get tasks completed and resolve issues
- Feedback issues / lessons learnt / best practices from the regional to the broader Global teams and vice versa
- Escalate any issues to Manager on a timely basis

**Your skills and experience**:

- Good understanding of KYC requirements, specifically HK & SG Anti-Money Laundering / Anti-Financial Crime policies will be preferred
- 2 - 3 years of experience on Client onboarding, Middle Ops, Compliance, AFC or KYC risk-based role at a major global financial institution
- Good with Microsoft Office Tools is a must - Excel, Word, Powerpoint
- Good data analytical and problem solving skills

  • Senior Coverage Specialist

    2 weeks ago

    Singapore AON SINGAPORE (BROKING CENTRE) PTE. LTD. Full time

    Aon is a leading multi-national insurance intermediary. Within the Aon group, Aon Commercial Risk predominantly handles large complex risks in Asia for companies with complicated insurance needs. Recognizing client and business demands for specialist policy wordings support, Aon is looking to onboard a Senior Wordings Specialist to join a rapidly growing...

  • Channel Sales Director

    5 days ago

    Singapore Spinnaker Support Full time

    Overview Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations in 104 countries. Our...

  • Vice President

    2 weeks ago

    Singapore MUFG Bank, Ltd Full time

    Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term...

  • Dcm Coverage Support Analyst Sg

    6 days ago

    Singapore Hays Full time

    Interesting opportunity in one of the top tier investment banks! Key Responsibilities: - Providing support to DCM Analysts and Associates on marketing and execution of debt offerings across SE Asia. - Liaising with fixed income sales, research and trading to discuss sector and credit specific trends and investor feedback - Frequent interaction with our...

  • Sales Support Administrator

    6 days ago

    Singapore No Deviation Pte Ltd Full time

    About No deviation At No deviation, we are dedicated to delivering patient-centric solutions that revolutionize the pharmaceutical landscape. As a dynamic expert in engineering consultancy, Commissioning Qualification Validation (CQV), and Quality, Compliance, and Regulatory services, we are looking for individuals who are excited to contribute to impactful...

  • Coverage Trader

    2 weeks ago

    Singapore IO Tech Solutions Full time $80,000 - $120,000 per year

    We are seeking a motivated Coverage Trader to join out client, a top prop trading firm based in Singapore. This role involves night shifts to support 24/7 trading operations, focusing on high-frequency trading strategies. The ideal candidate will have 1-3 years of experience in HFT, application support, or production support and on a crypto desk.Key...

  • Head of Sustainability

    5 days ago

    Singapore MSCI Inc. Full time

    Head of Sustainability & Climate Coverage APAC Join to apply for the Head of Sustainability & Climate Coverage APAC role at MSCI Inc. Overview MSCI is seeking an Executive Director to join the APAC management team as Head of Sustainability & Climate Solutions Coverage. In this role, you will lead the coverage function for MSCI’s Sustainability and Climate...

  • Digital Sales Consultant

    3 days ago

    Singapore GREAT SALES PTE. LTD. Full time

    Join our team as a Digital Sales Consultant | AI Sales Consultant, specialising in B2B sales, focusing on selling a comprehensive range of digital marketing services & AI Solutions, including SEO, SEM, Paid Social (Facebook, Instagram, LinkedIn), Content Creation, Website Development and AI Automation Solutions. This role requires a proactive sales approach,...

  • Customer Support Director

    2 weeks ago

    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    The Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company. As Customer Support Director, your mission will include: - Developing and maintaining relationships with a portfolio of Airlines. - Strengthening the relationship with ATR Operators and...

  • Corporate Bank

    6 days ago

    Singapore Deutsche Bank Full time

    **Details of the Division and Team**: At the heart of Deutsche Bank’s client franchise is the Corporate Bank, a market leader in cash management, FX risk management, lending, trade finance, trust and agency services as well as securities services. Our Corporate Coverage team provides clients with holistic solutions to meet their strategic objectives - with...