Voice Recording Engineer

6 days ago

Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time

Perform daily health checks on Real-Time Communication (RTC) Voice systems. - Provide on-site and remote support to RTC Voice users for various equipment including: - Avaya Voice Devices and components - Cisco Voice Devices and components - Voice Gateways - Phones, Headsets, and Webcams (installation) - Mobile Voice Recording Systems (health checks) - NICE NTR Voice Recording Systems (basic call testing, querying, and playback) - Audio Conferencing Devices - Unified Communications Tools/Devices - Specialise in Cisco Unified Communications Manager (CUCM). - Act as a "System ID Administrator" responsible for managing privileged accounts and end-user accounts (creation, modification, reinstatement, and revocation) excluding NICE NTR Voice Recording systems. - Perform Move, Add, and Change (MAC) work for various voice and video equipment in the office, including health checks and phone replacements. - Complete reports for each MAC work performed. - Conduct daily check activities on RTC Voice operating systems to identify and recommend solutions for performance gaps. - Coordinate and manage incidents/problems/change tickets with respective RTC Voice vendors. - Prepare quotation templates and follow up on order releases for specific activities. - Continuously assist in optimising voice operations and recommend best practices for voice management. **Job Requirements**: - Strong understanding of Voice over IP (VoIP) technologies and protocols. - Experience with various Voice equipment including Avaya, Cisco, and Voice Gateways. - Familiarity with phone, headset, and webcam installation. - Working knowledge of NICE NTR Voice Recording Systems (preferred). - Proficiency in Cisco Unified Communications Manager (CUCM). - Excellent troubleshooting and problem-solving skills. - Strong communication and interpersonal skills to effectively collaborate with internal and external stakeholders. - Ability to work independently and manage multiple tasks simultaneously. - Meticulous attention to detail and a commitment to providing exceptional customer service.

  • Voice Recording Engineer

    5 days ago

    Singapore Sopra Steria I2S Full time $80,000 - $120,000 per year

    Company:Sopra Steria is a listed European tech leader specializing in Consulting, Digital Services, and Software. With 60,000 employees worldwide across Europe, North America and Asia, Singapore serves as the HQ for our APAC operations. We focus on delivering Infrastructure, Cloud and Cybersecurity services across the region.Description:For this opportunity,...

  • Voice Recording Tamil

    6 days ago

    Singapore SummitNext Technologies Sdn Bhd Full time

    We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence. PLEASE APPLY ONLY THROUGH THE GOOGLE FORMS: https://forms.gle/7ubXbmyZPpkEVyLj6 As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Voice Recording Participants...

  • Voice Recording Malay

    6 days ago

    Singapore SummitNext Technologies Sdn Bhd Full time

    We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence. PLEASE APPLY ONLY THROUGH GOOGLE FORMS: https://forms.gle/7ubXbmyZPpkEVyLj6 As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Voice Recording Participants (Malay-English),...

  • Voice Engineer

    6 days ago

    Singapore Flintex Consulting Pte Ltd Full time

    **Experience in UC or PBX setup, Linux knowledge preferred** - Setup, Programming and Support Voice Communication systems ( Alcatel -Lucent/Sangoma) including Local Area Networks (LANs) & Wide Area Networks (WANs) - Designing and implementing Voice network solutions and/or improving the efficiency of current Voice networks. - Provides technical support on...

  • Voice Ai Sales Manager, Apac

    2 days ago

    Singapore NUERA COMMUNICATIONS SINGAPORE PTE LTD Full time

    **About The Company** AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications software, products and productivity solutions for the digital workplace and customer experience. Our innovative products, solutions and services are used by large multinational enterprises and leading tier one operators worldwide. As of today, 66of...

  • Ba/pm - Voice and E-communication Record Keepin

    6 days ago

    Singapore Newtone Consulting Full time

    Posted by Vincent Rahal- Senior Manager **Summary**: Seeking an experienced consultant to oversee the implementation of recording, archiving, and surveillance solutions for voice and chat communication channels. This role requires strong stakeholder management, project delivery expertise, and technical knowledge of communication platforms and their...

  • Voice & Collaboration Engineer

    2 days ago

    Singapore ARYAN SOLUTIONS PTE. LTD. Full time

    **Required Skills and Experience** - Strong technical expertise required in the following areas: - Cisco - (CUCM, UCCE/CVP) - Connection and Voice related protocols (SIP, RTP/SRTP, SDP, MGCP, SCCP etc.) - SIP/PSTN Design and Voice Gateway Configuration - Detailed knowledge and understanding of telephony/UC protocols, H323, SIP, T38, TLS and Codecs - NICE &...

  • Regional IT Engineer, Network and Voice

    4 days ago

    Singapore LEICA INSTRUMENTS (SINGAPORE) PTE LIMITED Full time

    **Regional IT Engineer Network and Voice** As a Regional IT Engineer Network and Voice, you will report directly to the Global IT Infrastructure and Security Manager. **Your Responsibilities**: - Participate in the global network/voice strategy and work without direct supervision. - Architect, Deploy, and Integrate Network and Voice solutions using...

  • Engineer, Voice Engineering

    1 week ago

    Singapore Singtel Full time

    Join to apply for the Engineer, Voice Engineering role at Singtel . Get AI-powered advice on this job and more exclusive features. An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG...

  • Physical Design Engineer

    7 days ago

    Singapore Voice Way Full time $180,000 - $250,000 per year

    Job Description:Lead physical implementation at both block and top levels, including floorplanning, placement, clock tree synthesis (CTS), and routing;Drive timing closure, formal verification, low-power analysis, and power optimization;Perform IR drop and electromigration (EM) analysis, as well as physical verification including DRC, LVS, and ESD...