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Quality Service Officer

2 weeks ago


Central Singapore PERSOLKELLY Full time

**:**Duration: 3 months (Extendable up to 1 year)**

**Location: Clarke Quay**

**Working Hours: Monday - Friday 8.30am to 6pm**

**Responsibilities**:

- **Provide interim replies to QSM cases received**:

- **Work closely with relevant policy divisions and other public agencies to resolve issues raised by members of public**:

- **Monitor progress of QSM cases to ensure they are closed within required service standards**:

- **Assist in collating data and providing analysis on QSM cases received by quarterly QSM reports**

**Requirements**:

- **Good writing and communication skills**:

- **Proficient computer skills (MS Word, Excel, PowerPoint)**

***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394- Reg. R23114622 So Man Xin