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Quality Service Officer
2 weeks ago
**:**Duration: 3 months (Extendable up to 1 year)**
**Location: Clarke Quay**
**Working Hours: Monday - Friday 8.30am to 6pm**
**Responsibilities**:
- **Provide interim replies to QSM cases received**:
- **Work closely with relevant policy divisions and other public agencies to resolve issues raised by members of public**:
- **Monitor progress of QSM cases to ensure they are closed within required service standards**:
- **Assist in collating data and providing analysis on QSM cases received by quarterly QSM reports**
**Requirements**:
- **Good writing and communication skills**:
- **Proficient computer skills (MS Word, Excel, PowerPoint)**
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**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394- Reg. R23114622 So Man Xin