Customer Service Executive

1 week ago


Singapore HKK INSTRUMENTATION TECHNOLOGIES SINGAPORE PTE. LTD. Full time

1. Responsible for customer enquiries and end to end from addressing customer enquiries via advise from Sales team, generating quotation, order acknowledgement,order fulfillment, invoicing, assist in account receivables.

2. Communicate with factory/supplier and technical manager on all order related matters (source to delivery, returns, complaint/feedback).

3. Support Sales team with administrative support and assist in the coordination with other departments. Eg. Reports, checks and analysis.

4. Manage customer records, preparation of reports, certificates, address customer feedback in support of Sales Team.

We have vacancy for both intern and full time position.

**Requirements**:
1. Polytechnic diploma preferrable in engineering/Technical discipline.

2. Fresh grads are welcomed. Previous experience with customer service, sales support or sales operations will be advantageous.

3. Basic to intermediate use of MS Office; Outlook, Excel, Word is a requirement.

4. IT social media knowledge will be advantageous.

5. Proficient in written English and normal conversational communication in English and Chinese.

6. Customer oriented.

**Others**:
1. Training will be provided.

2. Nice friendly team and office environment

3. Competitive salary and other benefits.

4. Quarterly team building event.

HKK group has offices in China, Hong Kong, Thailand, Malaysia and Singapore. HKK SGP is covering both Singapore and Indonesia market and holds the distributorship for various brands of products such as HOKE/Gyrolok, GO, Dopak, Texas Sampling, Circle Seal Control, Circor Tech, Classic filter, Astute, RIGID tools

In 2018, HKK Singapore established its Indonesia office in Selatan Jakarta. In Oct 2020, HKK Singapore has been awarded with another country sole distributorship
- Singapore on top of Indonesia. We are seeking for an energetic individual to join our team to create greater values for our customers in Singapore.



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