Sales Manager

2 weeks ago

Singapore GRAND GROCERIA PTE. LTD. Full time

**Sales & Customer Management**:

- Oversee daily sales operations to meet and exceed sales targets.
- Build strong customer relationships through excellent service and personalized recommendations.
- Monitor customer preferences and adapt sales strategies accordingly.
- Handle customer complaints and resolve issues promptly and professionally.
- Upsell and cross-sell products to increase overall basket size.

**Team Supervision**:

- Lead, train, and motivate sales staff to deliver high performance.
- Assign daily tasks and monitor individual and team productivity.
- Conduct regular briefings and product knowledge sessions.
- Ensure proper grooming, discipline, and punctuality of staff.

**Stock & Inventory Handling**:

- Manage inventory levels; ensure timely restocking and mínimal wastage.
- Supervise and assist in loading and unloading goods.
- Conduct regular stock checks and report discrepancies.
- Ensure proper labeling, pricing, and shelf arrangement of products.

**Driving & Logistics**:

- Drive the company vehicle for deliveries, pickups, or store transfers as needed.
- Ensure goods are safely loaded, secured, and delivered on time.
- Maintain vehicle in clean, roadworthy condition and report any mechanical issues.
- Follow all traffic laws and company safety procedures during transport.

**Shopkeeping Duties**:

- Maintain cleanliness and orderliness of the shop floor and storage areas.
- Open and close the store as per schedule, ensuring all security procedures are followed.
- Operate the POS system; process sales, returns, and daily cash reconciliation.
- Assist with in-store merchandising, promotions, and display setup.

**Reporting & Documentation**:

- Prepare daily/weekly sales and stock reports for management review.
- Maintain delivery logs, inventory sheets, and expense records accurately.
- Keep records of damaged/returned items and suggest preventive measures.

**Key Skills Required**:

- Sales and negotiation skills
- Team leadership and coordination
- Driving (valid license and clean record)
- Physical ability to load/unload goods
- Basic knowledge of inventory systems/POS
- Customer service orientation
- Honesty, punctuality, and attention to detail
- This position is open to local applicants and all nationalities. Selection will be based purely on merit, experience, and suitability for the role.

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