Call Centre Assistant

**Position**: Call Centre Assistant **Salary**: $1,800 - $2,400 + OT **Location**: Central **Working Hours / Days**: 8.00AM - 5.30PM (Mon - Fri) / 8.00AM - 12.00PM (Alt Sat Off) **Responsibilities**: Handle phone calls from customers. Make an appointment for customers for servicing or repair. Assist with service advisors on call centre matters. Perform...

Overview Call Centre Supervisor/Senior Call Centre Executive Looking for an experienced Call Centre Supervisor/Senior Call Centre Executive. Salary: $3000 (Depending on experience)Location: Central Working days: Any 5 days, Morning to Night, 9 hours/shift AWS + VB Entitled Start ASAP Key responsibilities Supervise a team of customer service representatives...

As a Call Centre Manager / Assistant Manager , you will be responsible for overseeing the daily operations of our call centre, managing a team of customer service agents, and ensuring that performance targets are met. You will play a key role in driving customer satisfaction, optimizing operational efficiency, and maintaining a positive and productive work...

**StarMed** is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...

Job Description Assist SingHealth Call Centre Manager to oversee and manage SGH Appointments Call Centre Support and implement Call Centre strategies effectively to achieve set objectives Responsible for ensuring service level and Key Performance Indicator of Call Centre from multi channels (phone and non-phone) are met. Promote service and quality...

**Job Description**: As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...

Overview As a Call Centre Manager , you will be responsible for overseeing the daily operations of our call centre, managing a team of customer service agents, and ensuring that performance targets are met. You will play a key role in driving customer satisfaction, optimizing operational efficiency, and maintaining a positive and productive work environment....

Overview We are seeking a dedicated and customer-focused individual to join our team as a Call Centre Executive. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic

Call Centre / Hospitality Exp - Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekends - Inbound Call **Responsibilities**: - Supervise and manage a team of call centre officers - Provide mentorship and counselling - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation...

**Responsibilities**: - Assist the Operations Manager in managing the operations of the call centre - Monitor team adherence and quality performance against targets - Collaborate closely with the Service Quality Executive to breach any gaps in training and improve performance quality - Manage and resolve any escalated cases or disputes, ensuring that...