Senior Implementation Manager

Company Description

We're looking for a Senior Implementation Manager who is passionate about the Wise mission - money without borders. You'll be a part of the **Wise Platform team**, leading the most impactful projects and programmes of work in order to expand our growing list of global partners, helping us deliver world class payment service solutions to our partners and their customers across the APAC region.

We've launched partnerships with the likes of Google Pay, Nubank Qonto, N26, Monzo,GMO, Aspire and Mandiri, and today have 70+ global banks and platforms connected and powered by **Wise Platform**.

**Job Description**:
**Salary**: SGD 13,000 - 15,800 monthly + RSU

We are looking for a Senior Implementation/Program Manager to join our team in Singapore and play a crucial role in growing Wise Platform by delivering our highest impact partner integrations. You'll be helping achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational and Sales teams to deliver projects efficiently and to a high standard.

In this role, you will be responsible for driving complex implementations with the world's biggest banks and businesses. Across markets you will implement both new and existing solutions, overcoming blockers along the way with in-depth problem solving and strong influencing skills, leveraging strong program management experience to deliver on time, high quality integrations. You should be equally comfortable in both a business and technical context, winning trust from both executive and engineering, external and internal stakeholders.

This role is ideal for an established professional with a track record of delivering complex programs of work in financial services, particularly in the banking and payments sectors. If you are passionate about financial technology and thrive in a fast-paced, dynamic environment, we encourage you to apply.

**Your mission**:

- Lead complex implementation projects for major banks and businesses, managing from kickoff to launch while ensuring on-time, high-quality delivery.
- Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders.
- Use governance expertise to manage scope, timelines, and accountability, while identifying risks, solving challenges, and ensuring regulatory compliance.
- Manage delivery risks for deals-including project, financial, compliance, and reputational-ensuring robust mitigation plans are in place.
- Build and nurture excellent relationships with partners, ensure they love the experience we offer them
- Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency

**This role will give you the opportunity to**:

- Have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world's biggest banks and businesses.
- Help to scale the Implementation function, by leading initiatives to improve our processes.
- Deliver new and innovative solutions, finding ways to do things that haven't been done before.
- Travel to work with our teams and meet with prospects around the world.

**Qualifications**:
**About you**:

- 8+ years of project management experience in banking/fintech.
- Proven track record managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies. Skilled in creating and managing high-quality project plans, breaking down tasks, mapping dependencies, and identifying the critical path to launch.
- Extensive experience in leading API and SWIFT based payment integrations, by navigating banking or large enterprise organisational structures and decision making processes in order to drive successful project outcomes.
- Proven ability to identify, manage and mitigate risks through strong project governance..
- Demonstrable experience in delivering payment integrations while adhering to local regulatory requirements
- Excellent verbal and written communication skills, adept at presenting complex concepts to both C-suite and working teams, adapting messages to the audience.
- Expertise in resolving challenges, making impactful decisions, and acting autonomously.
- Decision Making & Problem Solving: Strong decision-making skills and expertise in overcoming complex challenges.

Additional Information

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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